Herb Chambers Lexus of Sharon

The service was excellent and our case manager was courteous and very helpful as always. courteous and very helpful as always. More

My entire shopping experience at Herb Chambers Lexus of Sharon was nothing short of amazing, as the well-known slogan had suggested so faithfully. Indeed the whole endeavor was a collaborative effort that Sharon was nothing short of amazing, as the well-known slogan had suggested so faithfully. Indeed the whole endeavor was a collaborative effort that exemplified excellent customer service, outstanding communication, and impressive transparency. I was extraordinarily impressed by the way in which this cohesive unit was working so diligently to earn my business. And in doing so, they have also collectively earned my respect, confidence, and admiration. That said, I would like to send some special shout-outs to recognize the team members. First, my journey initially started with the Internet Department. Jeffry was extremely accommodating, highly efficient, and easy to work with. As soon as I was ready to visit the dealership, I had a incredible opportunity working with Roy, who demonstrated a high level of professionalism, knowledge, and dependability throughout the whole process. His informative, tactful, and thoughtful approach definitely enhanced the quality of my shopping experience. And lastly, I met with Jerry at the Finance Department and he took us home from there. Jerry was very pleasant to work with, took the time to explain my finance options, and guided me to the finish line. I genuinely can't thank the whole team enough for providing me with such a fun and memorable shopping experience. Granted that there were some unsung heroes as well and I wanted you to know that I truly appreciated you all. In conclusion, if you want to experience a premium luxury car brand that delivers the ultimate satisfaction, prestige, and accolade, then look no further and come to Herb Chambers Lexus of Sharon to fulfill all of your automotive needs. - Scott More

I recently purchased my fifth new Lexus at this dealership. The sales person Sean Conway had the patience of Jobe. Sean assisted me with the credit application because I had a fraud alert and mo dealership. The sales person Sean Conway had the patience of Jobe. Sean assisted me with the credit application because I had a fraud alert and monitoring lock placed on the account which prevented the business manager from accessing my credit report. Unlocking the report seemed to take forever and with Sean's assistance the problems I encountered were resolved. Additionally Sean went through every aspect of my new vehicle explaining in detail every option in the car. Great job by Sean, I highly recommend him and appreciate his helpl More

The service at Herb Chambers of Sharon goes beyond compare. Brian Matthews is by far the best service manager I have ever encountered in my life. Brian goes above and beyond to ensure the service I compare. Brian Matthews is by far the best service manager I have ever encountered in my life. Brian goes above and beyond to ensure the service I requested has been as requested thoroughly completed in a timely manner. Brian keeps me informed as to the status of my repair and he is a pleasure to deal and a credit to this delership. More

My purchasing experience was exceptional. My sales associate, Haowei, was phenomenal. I have owned Lexus vehicles for over 20 years and this was, by far my best experience My sales associate, Haowei, was phenomenal. I have owned Lexus vehicles for over 20 years and this was, by far my best experience More

Loved the dealership, everyone super friendly and not aggressive, which I liked! Cars are well cared for and dealership itself is super nice with a cafeteria too! aggressive, which I liked! Cars are well cared for and dealership itself is super nice with a cafeteria too! More

Herb Chambers Lexus of Sharon showroom was very well maintained. The reception area was fully staffed maintained. The reception area was fully staffed More

Mark Forcucci is an outstanding advisor who takes pride in his work and makes you feel like family. Outside of his control, when I picked up my car from service, there was freshly cut grass all over it. I in his work and makes you feel like family. Outside of his control, when I picked up my car from service, there was freshly cut grass all over it. I spent hours cleaning and detailing my car just prior to dropping it off for service. Needless to say I wasn’t happy. More

Salesmen David Trolio was very professional and knowledgeable of the vehicle I was interested in purchasing. This is the 2nd Lexus I have purchased at this dealership and would recommend it. knowledgeable of the vehicle I was interested in purchasing. This is the 2nd Lexus I have purchased at this dealership and would recommend it. More

I had a pleasant and helpful experience at Lexus. it took me coupling visits to decide on my purchase, but I didn’t feel pressured or rushed to make a decision. it took me coupling visits to decide on my purchase, but I didn’t feel pressured or rushed to make a decision. More