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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,955 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,955 reviews

October 31, 2023

Great service quality work respectful kept me informed easy to make appointments and use of the valet More

by Highway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad you had a positive experience with our service team at Herb Chambers Lexus of Sharon. We strive for quality work and clear communication, so it's great to see that reflected in your visit!

October 31, 2023

My experience with Nick Pacheco was excellent. Very knowledgeable, courteous, respectful and attentive. Very good follow up. More

by Cjgrantcpa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Keevers, Nick Pacheco
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Nov 01, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had an excellent experience with Nick at Herb Chambers Lexus of Sharon. We appreciate your kind words about his knowledge and attentiveness. Thank you for sharing!

October 31, 2023

Wonderful dealership! I love everything about them. They get the job done every time; my go to dealership! More

by deefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tavares, Randy Vicente, Jackson Callahan
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Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to be your go-to dealership! Thanks for the love and support, it means a lot to us here at Herb Chambers Lexus of Sharon.

October 31, 2023

Ronni T. Is the best. I always receive top-notch service from her. You have a lifetime customer. Thanks for everything :) More

by lneves7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you always receive top-notch service from Ronni T. at Herb Chambers Lexus of Sharon! We appreciate your loyalty and look forward to serving you for many years to come. Thanks for the feedback!

October 30, 2023

We had a great experience, as usual! This was our second purchase there, and I am sure we’ll be back for a third. More

by kevinjohnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Herb Chambers Lexus of Sharon responded

Kevin, it's great to know you had another positive experience at Herb Chambers Lexus of Sharon! We appreciate your loyalty and look forward to seeing you for that third purchase. Safe travels until then!

October 30, 2023

We had a wonderful overall experience. Neil was AWESOME! Easy to work with and super responsive. More

by Home Email
Recommend Dealer
Yes
Employees Worked With
Neil Shah
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Oct 30, 2023 -

Home Email responded

Thanks Neil!

Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We're overjoyed to hear Neil hit the mark with accommodating and communicative service! Thank you for choosing Herb Chambers Lexus of Sharon!

October 30, 2023

no follow through after sale of vehicle. have to call repeatedly to settle issues. they have you take vehicle for inspection sticker and then you wait months to be reimbursed More

by dlefavor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jean Charles
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Nov 14, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Dlefavor - Thank you for the feedback. Please reach out to me if you are still waiting for your reimbursement and I will ensure it will be handled immediately. I look forward to hearing from you. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

October 30, 2023

Great customer service clean environment stress free conversation and good communication with customers I will lov to come again and again thanks Randy More

by Osakpamwanfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you had a great experience at Herb Chambers Lexus of Sharon! Randy and our team strive for excellent customer service in a stress-free environment. We look forward to seeing you again for any of your future needs!

October 30, 2023

Great great service the dealer explained the car in detail even before I took it for a test drive. More

by Historyslick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haowei Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We are so happy that our Herb Chambers Lexus of Sharon team earned your five stars. Thanks, and congratulations on your new vehicle!

October 30, 2023

Excellent services Great show room with many cars Clean environment Salespeople friendly Good price Quick response More

by Juiming
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Demoura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy and Adie, Richard Keevers
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Oct 30, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had a great experience at Herb Chambers Lexus of Sharon! Our team works hard to provide excellent service in a friendly, clean environment. Thanks for your feedback and we hope to see you again soon!

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