Herb Chambers Lexus of Sharon

Unbelievable experience! Absolute delight to work with! I have owned BMWs, Toyotas, Hondas and Fords my entire life so this was my first experience with Lexus and my first with Herb Chambers and what a grea I have owned BMWs, Toyotas, Hondas and Fords my entire life so this was my first experience with Lexus and my first with Herb Chambers and what a great one. I did my research and this dealership had the best inventory and selections and the actual model I was searching to lease or buy. I sent in a request for pricing and was immediately contacted by a very friendly representative that connected me with a sales person and an appointment the same day. I was a bit late but Rob Williams, the Sales Rep was excited to greet me and took me out on a test drive and took down some info. Within a matter of 14 hours I was in the new Lexus I wanted, the right color and style and model. Rob was very easy going and easy to work with and did not push me to do anything I did not want to do. I was presented some numbers and the lease made perfect sense and by the next day I traded in my BMW and got right into a new GX 460. The leasing paperwork with Andrew was simple and fast. Also, not only did Rob take the time to tour me through the entire beautiful facility, he took the time to set my phone up with the Lexus technology, took me through the entire car and all of the features and spent a good amount of time at delivery making sure I was all set to go before I left. This was the easiest car buying experience I have ever been through and I am glad I made the choice to visit this dealership and buy a Lexus. More

Ronnie Travers- The G O A T! I've been a loyal Lexus Customer for the Past 19 years and during this time Ronnie has been my Service Advisor. Ronnie always places the customer firs I've been a loyal Lexus Customer for the Past 19 years and during this time Ronnie has been my Service Advisor. Ronnie always places the customer first. She is very detailed in her explanations of the services being provided. We keep coming back to Lexus because of Ronnie!!! Rating Ronnie between 1-10, Ronnie is a 15 in our minds!! More

THE BEST Setvice Advisor Ronni is wonderful to work with! Always informative, knowledgeable and professional. We have worked with her for many years and couldn’t be happier. S Ronni is wonderful to work with! Always informative, knowledgeable and professional. We have worked with her for many years and couldn’t be happier. She is truly the best!! Thank you Ronni! More

Ronni Travers - Experience Amazing !! If there is a Lexus dealership 4 miles from our house, why would we drive to Lexus of Sharon 40 miles away from home? The answer is easy: Ronni Trave If there is a Lexus dealership 4 miles from our house, why would we drive to Lexus of Sharon 40 miles away from home? The answer is easy: Ronni Travers, the most accommodating, professional, knowledgeable and customer-focused person that we know. Ronni does everything possible to make each and every service visit the best possible from every aspect... scheduling, explanations, loaner vehicles, advice, courtesy and friendliness and, mostly, total customer satisfaction! Ronni is much more than a Service Advisor... she is a true Customer Relationship Owner. Company mission statements often seem to be just words on a piece of paper...until you've worked with Ronni. She truly delivers on these words for her customers: "..provide the highest quality service and highest level of integrity to our customers.." Herb Chambers "..we will treat each customer as we would a guest in our home.." Lexus We have two Lexus vehicles: we purchased the first because of the vehicle...we purchased the second because of Ronni. She is a wonderful person to know and work with, and truly embodies the Lexus motto: Experience Amazing !! More

We love Ronni!!! Ronni’s customer service is phenomenal! From start to finish our experience is always a smooth transaction. She is a 20 star in our opinion. Ronni’s customer service is phenomenal! From start to finish our experience is always a smooth transaction. She is a 20 star in our opinion. More

Thank you Nicole! Thank you for being so friendly, accommodating, and concise! I needed my car looked at right away, and Nicole found the time to fit me into an appoint Thank you for being so friendly, accommodating, and concise! I needed my car looked at right away, and Nicole found the time to fit me into an appointment that worked on my end. Thank you!!! More

Lexus gx 460 in my personal experience I can say that I felt in total trust and in family for the treatment provided by “rene La Paz” a very professional person, a in my personal experience I can say that I felt in total trust and in family for the treatment provided by “rene La Paz” a very professional person, attentive and with great human quality and willing to help the client first of all More

Thank you Brian Mathews My family would like to extend our sincere gratitude and thank you to Brian who was so efficient and helpful in solving our lexus problem in such a ti My family would like to extend our sincere gratitude and thank you to Brian who was so efficient and helpful in solving our lexus problem in such a timely manner.We lived 82 miles from Sharon and so Brian had someone drive all the way to our place in Hadley ma and take our car to be looked at again when we reported a noise problem.While our car was taken to be looked at we got a brand new 2018 Lexus for to commute to work.This was such a rare and generous service that we recieved and we will always go back to Herb Chambers in Sharon for our car needs.Thank you Brian once again for everything and Wish you a very happy New Year from our daughter and from me and my wife. We cannot thank you enough. Urgen Chomphel Haldey ma More