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Herb Chambers Lexus of Sharon
Sharon, MA
5,894 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,894 reviews
August 14, 2018
Amazing Service Ronni has been my service rep for years. Because of her and her service team, I will always continue to buy my cars through Lexus of Sharon. I wouldn Ronni has been my service rep for years. Because of her and her service team, I will always continue to buy my cars through Lexus of Sharon. I wouldn’t think of taking my car anywhere else for service other than Lexus of Sharon and Ronni. Ronni is professional, trustworthy, and personable. You always know you’re in good hands when dropping off your vehicle. Ronni and her service team are reliable and thorough. Thank you, Ronni, for peace of mind, for always going above and beyond with my car service and for just being you! Best, Sherry (One happy Lexus customer) More
by SherryA.
August 13, 2018
Thank you Nicole! Great service. Always great experience with this dealership, especially the service department.Nicole was very kind, courteous, and professional . A g Great service. Always great experience with this dealership, especially the service department.Nicole was very kind, courteous, and professional . A great place to have your car serviced. Olga More
by Olga
Employees Worked With
Nicole Thomas
August 13, 2018
Rene is the MAN Simply amazing from start to finish. The dealership itself is amazing- Lexus vehicles everywhere, and I could have spent all day just looking at all o Simply amazing from start to finish. The dealership itself is amazing- Lexus vehicles everywhere, and I could have spent all day just looking at all of them. The whole staff just seems like they are enjoying their jobs to the fullest. I felt comfortable from the second I walked in and was greeted by super friendly reception. I then met with Rene, who I liked immediately. He took me through the entire process and displayed amazing patience, particularly with my kids who ran around and got into EVERY SINGLE CAR in the showroom. Rene and the rest of the staff actually encouraged them to do this.....They had a BLAST. The deal was excellent. I shopped around and knew what I wanted and what the dealers needed to do to get me there, and I communicated that to Rene and the team. And they NAILED it. Great deal on a great car. I am thrilled with my experience. More
by mudman55
Employees Worked With
Rene La Paz
August 07, 2018
Excellent Experience with Marc Vigor! We purchased a 2015 Lexus RX 350. We came in not sure what we wanted and it took some time for us to figure it out. Marc was patient and willing to We purchased a 2015 Lexus RX 350. We came in not sure what we wanted and it took some time for us to figure it out. Marc was patient and willing to let us drive whatever we wanted to before we made our decision. He was personable and informative. He never made us feel pressured. More
by Steve and Ruthanne
Employees Worked With
Marc Vigor
August 06, 2018
Service Consultant We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recentl We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recently had the car in for service and listed a problem while the car was under warranty. Unfortunately they could not duplicated the problem. A short time later after the car went out of warranty we were able to duplicate the issue and showed Mark. Although now out of warranty he went to bat for us and got the repair covered. Over the years he has always goes the extra yards to accommodate our needs, gives us appropriate recommendations on what our cars needs and what we may need in the future. He always gets back to us on a timely basis on the status our car as well as returns our calls even if we just call to ask a question. We consider Mark a trusted advisor and a friend. Although we could always buy our next Lexus a any dealership because of Mark we have an desire and obligation to buy our next car at Herb Chamber's Lexus. Mark is an ASSET to the dealership. More
by SRG
Employees Worked With
August 06, 2018
Amazing Jordan was AMAZING I will Deffinetly be back and I will definitely recomend her to lots!!!! It was a great, easy process and everything she promised c Jordan was AMAZING I will Deffinetly be back and I will definitely recomend her to lots!!!! It was a great, easy process and everything she promised came through. From start to finish was excellent!!! More
by Lexi76
Employees Worked With
Jordan Lockett
August 02, 2018
Nikki is amazing! We got into an accident and Nikki from service and parts did everything she could to help us fix the car. It wasn’t too expensive, and she made sure w We got into an accident and Nikki from service and parts did everything she could to help us fix the car. It wasn’t too expensive, and she made sure we got the car back in 24 hours! Highly recommend this dealership and their staff! More
by Sammy
Employees Worked With
Nicole Thomas
August 02, 2018
Amazing By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. More
by Car_guy15
Employees Worked With
August 01, 2018
Great experience with service advisor, Ken. From start to finish I had a great experience. My service advisor, Ken Alves, was professional and took care of all my concerns. I would recommend thi From start to finish I had a great experience. My service advisor, Ken Alves, was professional and took care of all my concerns. I would recommend this dealership to everyone. More
by Amanda
Employees Worked With
Ken Alves
July 31, 2018
Excellent customer service I’ve never been to a dealership that wants to help their customers so much. I never have to wait too long, James exceeds all expectations in service a I’ve never been to a dealership that wants to help their customers so much. I never have to wait too long, James exceeds all expectations in service and is always willing to help. More
by Brb101295
Employees Worked With
James Burbine
