Herb Chambers Lexus of Sharon

Tracy is the best ! Tracy Zhao was the sale consultant that helped me with the new RX350. She was showing me all of the technologies and new features in the new Lexus RX3 Tracy Zhao was the sale consultant that helped me with the new RX350. She was showing me all of the technologies and new features in the new Lexus RX350 2017. The transaction went pretty smooth. Tracy was very knowledgeable, professional and friendly. I highly recommend Tracy to other. More

Wow, what an experience! I have now bought 3 vehicles from Herb Chambers Lexus in Sharon. The 1st one was a 1999 Lexus RX300 back in 2001(Norwood). Believe it or not, I trad I have now bought 3 vehicles from Herb Chambers Lexus in Sharon. The 1st one was a 1999 Lexus RX300 back in 2001(Norwood). Believe it or not, I traded that car in yesterday for a used (new to me) 2013 RX350. It was my favorite vehicle ever, and now I have a new favorite. I should mention that I also drive a BMW 3-Series, which I like, but don't love, lol. 2 months ago I helped my son (I was just there for moral support only) buy a 2015 RX350. So in the last 3 months we have purchased 2 vehicles from Herb Chambers. I have a few things to say about my experience. Our Sales Consultant was MARC VIGOR, a very experienced, humble, honest, funny, self-effacing individual. Never felt any pressure, it was like talking with a friend. MARC represents the dealership very well. If you are in the market for a new or used Lexus, do yourself a favor and seek him out. His product knowledge is outstanding, which really helped us as we test drove vehicles and narrowed our search. I have to say that one of the most comforting aspects of buying from this dealership is the 5/30 program. Return the car for ANY reason in the 1st 5 days and the transaction is completely reversed. Piece of mind. Chances are that's not going to happen, so you still have a full 30 days to decide if you want to keep the car. If you don't want to keep the car you can trade it in for another vehicle of the same or higher value. More peace of mind, definitely. What makes this work, in my opinion, is the SMART PRICING. Prices are sharp and are not negotiable. So if you were to trade your car back in during that 30 days, you don't have to worry about any price adjustments for that. You would be trading one smart price for another smart price all non-negotiable sharp prices. Do yourself a favor and go see Herb and go see MARC! I'm going for a drive to get one of my free (for LIFE) car washes, just because I can. More

Hung is very friendly and helpful. I bought my RX350 2017 I gave Hung a five stars rating is because he was very helpful and I bought my car on the spot. I would highly recommended him to my friend and fami I gave Hung a five stars rating is because he was very helpful and I bought my car on the spot. I would highly recommended him to my friend and family. Bora More

Dave Wallace 2018 es 350 Hung did a fantastic job with product knowledge and personal service — answering all the questions while adding his spot on recommendation.—I would se Hung did a fantastic job with product knowledge and personal service — answering all the questions while adding his spot on recommendation.—I would send anyone to him More

Great experience, amazing Salesperson I loved working with Rene Lapaz to buy my Lexus NX. He was incredibly knowledgable, personable and made the whole experience comfortable and easy. He I loved working with Rene Lapaz to buy my Lexus NX. He was incredibly knowledgable, personable and made the whole experience comfortable and easy. He went out of his way to make sure my vehicle was delivered promptly and even picked me up to get me to the dealership when I didn't have a ride. I would definitely recommend Herb Chambers Lexus and Rene if you are in the market for a new Lexus! More

2007 Audi into a 2015 IS250F Marc Vigor did a fantastic job of helping me find a vehicle not yet listed. Also, my trade was in rough shape, but Johnny helped stretch it to get me Marc Vigor did a fantastic job of helping me find a vehicle not yet listed. Also, my trade was in rough shape, but Johnny helped stretch it to get me out of an unreliable car into the one I wanted. Definitely would send friends and family to shop here. More

New-to-Me car purchase. Good Experience I inquired about a car on the Herb Chambers Lexus website and was immediately contacted by the Internet Manager, Kayla G. She was very helpful over t I inquired about a car on the Herb Chambers Lexus website and was immediately contacted by the Internet Manager, Kayla G. She was very helpful over the phone and via email. I stopped by on a Wednesday night at 8:15 and was greeted at the front desk. Kayla came out said hello introduced herself and I was then introduced to Sales Consultant Hung T. Hung was extremely informative, patient and polite. Answered all my questions during and after the test drive. We returned to the dealership, sat down and he walked me through the process. We moved ahead, I filled out all the paperwork, took a tour of the facility and then met with the Finance Managers, Sanjay K. and Jose O. Both Sanjay & Jose walked me through the loan process and ran down all the numbers. All said and done, I’m the proud owner of a (new-to-me) 2007 Lexus IS 250 at decent price, 1-owner and low miles. Across the board Hung, Sanjay, Jose and Kayla were great to deal with. Nothing negative to say about the experience. This was the first vehicle I had purchased in almost 18yrs (same truck since 1999 and motorcycle since 2000), so trust me when I say I was looking for something to find wrong, but really couldn’t. They were fair and polite thru the whole process. Thanks, Jeff More

This dealership is top notch! I just bought a 2017 NXT at the Lexus Dealership in Sharon. This is my 3rd car from Lexus and I will continue to go back each and every time. I worke I just bought a 2017 NXT at the Lexus Dealership in Sharon. This is my 3rd car from Lexus and I will continue to go back each and every time. I worked with Jamal the sales agent. Jamal took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. He went above and beyond to make sure I purchased the truck I was most comfortable with. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! Jamal was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. He had everything already set up for a smooth transaction. The customer service at this dealership is outstanding. Jamal will be our family vehicle sales person for life. He also calls to follow up and see how the new vehicle is driving and if i has any more questions. I was able to drive away with the car the same day. Jamal goes above and beyond my expectations of a car sales person job is. He is very knowledgeable, professional and takes his job very serious. I have referred all my friends and family members to purchase a vehicle at this dealership as they will not get the same customer service at another car dealership. More

Fantasty Experience This was my first time purchasing a luxurious car and I was pretty nervous about it. I didn’t really know what to expect and what I surely want. Rene This was my first time purchasing a luxurious car and I was pretty nervous about it. I didn’t really know what to expect and what I surely want. Rene was knowledgeable, kind, and patience! He even was late to go home helping us. I appareciate the help we got. Needless to say, the whole transaction was smooth and quick. We went home with a new car that day! More