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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,967 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,967 reviews

September 07, 2017

Excellent experience with Spero, as always. I have bought several cars at Herb Chambers Lexus with Spero's assistance. He is always gracious, professional, and knowledgeable about the technolog More

by Sheila Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spero Coston
September 04, 2017

Excellent seller Tracy was awesome during the whole sales process, very helpful from the start to finish. If your looking to buy a Lexus please look for Tracy. You won More

by Azn888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Sep 05, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you for your terrific feedback! Our primary concern is delivering flawless customer service and I'm so happy to know our team was able to deliver. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Michael Shafman, General Manager

September 02, 2017

Excellent Experience! Tracy was very helpful in finding the car I wanted. She is tenacious and very engaging. It was a pleasure dealing with her. Highly recommended! More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Sep 05, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you, Lisa, for taking the time to share this fantastic review! I am thrilled to hear about your positive experience with Tracy and that you found the perfect Lexus to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Best, Michael Shafman, General Manager

August 24, 2017

Confidence I postured myself to purchase a vehicle. I did my research, squirrelled away some money for a deposit. The only caveat was that I had reached my own More

by Jane@thebeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ahl
Aug 24, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you, Jane! We appreciate you leaving such a wonderful review of Michael. We think he is great, and we're glad you did too! We value your business and please let Michael or myself know if we may assist you again in the future. Best, Michael Shafman, General Manager

August 24, 2017

Purchase of a preowned certified Lexus 350 We had a great experience, Tracy went above and beyond to get us into our new car. The whole Herb Chambers team did, as we walked in at closing time o More

by Manisyr13
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Aug 24, 2017 -

Herb Chambers Lexus of Sharon responded

Your kind words are greatly appreciated. It is so rewarding to know that Tracy and team were able to provide you with a pleasant experience purchasing your Lexus 350! We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Michael Shafman, General Manager

August 23, 2017

Extremely Helpful Tracy was exceptionally helpful with my desire to test and choose between two Audi vehicles in Herb Chambers inventory. During the drive she was enga More

by Hugh P
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Aug 23, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you! It is so kind of you to compliment Tracy and I will be sure to tell her what a great job she is doing. We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Michael Shafman, General Manager

August 22, 2017

Maintenance light came on unexpectedly Called Dealer concerned about Warning Light. Brought car to Service and expressed my concern as needed my car for appointment at noon. They performed More

by Malcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burbine
Aug 22, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you for the five-star review, Malcom! James is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Michael Shafman, General Manager

August 20, 2017

Excellent customer service This is the first time I had excellent service provided by an associate working at dealer, his name is Tommy Jr, he went beyond to make me feel good b More

by Joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Jr
Aug 21, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you, Joanna, so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Tommy. He is truly an asset to this team. Please let us know if we may assist you again in the future. Best, Michael Shafman, General Manager

August 12, 2017

Sales after Facetime My experience at Herb Chamber Lexus of Sharon was amazing thanks to Rene La Paz. I will never purchase another car if it is not with him, he asks all More

by morena07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Kotsiopoulos, Rene Lapaz
Aug 14, 2017 -

Herb Chambers Lexus of Sharon responded

It is truly a pleasure for us to learn that you enjoyed your visit here. Your honest opinion can be an invaluable reference for other potential customers, so we really appreciate the time that you have taken sharing your experience with Rene, Niko and Sanjay. We value your business and we hope to see you again. Best, Michael Shafman, General Manager

August 11, 2017

GX 460 We recently purchased a GX460 at Herb Chambers Lexus in Sharon, MA. We received great customer service and a no-hassle approach from Rene Lapaz. He n More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabresi, Rene Lapaz
Aug 11, 2017 -

Herb Chambers Lexus of Sharon responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Michael Shafman, General Manager

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