Herb Chambers Lexus of Sharon

Patrick and Dan do not meet expectations – they EXCEED them! I had another great experience at Herb Chambers Lexus when my RX was recently in for service. Patrick was my adviser whom I know well however at the l I had another great experience at Herb Chambers Lexus when my RX was recently in for service. Patrick was my adviser whom I know well however at the last moment I could not make the appointment so my wife volunteered to bring the RX in for its scheduled service and detailing. Although she had never been in before she told me that Patrick and the Service manager Dan treated her with complete warmth, as you would an old friend. She got written up immediately – quickly got into a new Lexus loaner car and returned with all the work completed perfectly and after the detailing the 39,000 mile SUV looked like new again. As always everyone here is very professional and helped us every step of the way. Patrick and Dan do not meet our expectations – they EXCEED them!! I would recommend this dealer to everyone. More

First Class Service everytime! Danny and his team always give first class service. I will be a Lexus Brand Loyalist forever based on the service I receive from Herb Chambers Lexus Danny and his team always give first class service. I will be a Lexus Brand Loyalist forever based on the service I receive from Herb Chambers Lexus in Sharon. More

Exceptional Customer Service! Excellent customer service from the minute you walk in the dealership doors! Daniel Negalha and his staff are truly committed to providing excellent c Excellent customer service from the minute you walk in the dealership doors! Daniel Negalha and his staff are truly committed to providing excellent customer service and made me feel right at home. I brought my car in for a routine service and they made sure I was in and out in the time promised. I really appreciate that Daniel took the time to go over the work done and recommended service in detail. Without question, this is the best place to have your Lexus serviced and I will definitely be a repeat customer. More

Top notch EACH AND EVERYTIME we go to the dealership Whether we go for a car wash or service we are treated great.sales,service everyone and it's our second car! We have never been disappointed! Whether we go for a car wash or service we are treated great.sales,service everyone and it's our second car! We have never been disappointed! More

My Service Experience From the moment I drove my car into the service center, I was greeted by a pleasant and very cheerful service writer. Daniel Negalha then proceeded to From the moment I drove my car into the service center, I was greeted by a pleasant and very cheerful service writer. Daniel Negalha then proceeded to assist me with my vehicle, explaining in detail what the procedure would entail. He was very patient and thorough with me, as I was not familiar with the process, because it was my first time bringing my car in, due to my husband usually bringing it. Thank you Daniel for all your help. More

Phenomenal Service Experience EACH time with Danny Negalha! Danny is a pleasure to work with! He always greets us positively and always has a solution for any problem I (my car) may be encountering. His loyalty Danny is a pleasure to work with! He always greets us positively and always has a solution for any problem I (my car) may be encountering. His loyalty to his customers and excellent customer service skills are always apparent and are also visible in the rest of his staff. Danny and his Service Staff always set the bar high and go the extra mile to make sure that all my needs are met with the goal of returning my car in perfect conditions. I cannot imagine servicing my car at another Lexus Dealership. I commend Danny's leadership and customer service! A huge thank you to him for all that he does :) More

Marc Vigor is the best! Marc Vigor helped my family purchase a certified pre-owned RXh. He was incredibly patient and understanding! We highly recommend him and would definit Marc Vigor helped my family purchase a certified pre-owned RXh. He was incredibly patient and understanding! We highly recommend him and would definitely go back to him for another Lexus. thanks Marc! More

Outstanding Car Buying Experience with Sam Prusak Sam Prusak was a pleasure to deal with: courteous, straightforward, low-key, accommodating and efficient. I had done my homework and he promptly faci Sam Prusak was a pleasure to deal with: courteous, straightforward, low-key, accommodating and efficient. I had done my homework and he promptly facilitated quick and efficient inspection of each auto in which I had an interest. Understood immediately what I wanted and directed all of his efforts to accommodate me. Sam is experienced (40 years in the business) and lets his product sell itself. No pressure, no sales routines. My wife and I could not have had a better experience. Thanks, Sam. More

Helen Xiao is Great Sale Women. We bought IS-250 and ES-350 with in the same week! Helen Xiao was my salesperson and she was nice care for customer, knowledgeable and seemed to know We bought IS-250 and ES-350 with in the same week! Helen Xiao was my salesperson and she was nice care for customer, knowledgeable and seemed to know exactly what I needed without being overly aggressive. She truly made me feel as though he was a long time friend. I highly recommend this dealership as good dealer to buy the cars. More

Great service and experience with Sam Pellows. Sam went the extra mile for us on a couple of issues that could have been handled differently. He really made sure that we would be happy with our pu Sam went the extra mile for us on a couple of issues that could have been handled differently. He really made sure that we would be happy with our purchase. There were a number of scratches around the exterior that they had buffed out as well as some dings on the aluminum interior that were taken care of as well. We are very happy with our 2013 GS! Sam will also babysit if you need to fill out paperwork and what not, so that's a plus :) More