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Herb Chambers Lexus of Sharon
Sharon, MA
6,350 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,350 reviews
August 06, 2018
Service Consultant We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recentl We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recently had the car in for service and listed a problem while the car was under warranty. Unfortunately they could not duplicated the problem. A short time later after the car went out of warranty we were able to duplicate the issue and showed Mark. Although now out of warranty he went to bat for us and got the repair covered. Over the years he has always goes the extra yards to accommodate our needs, gives us appropriate recommendations on what our cars needs and what we may need in the future. He always gets back to us on a timely basis on the status our car as well as returns our calls even if we just call to ask a question. We consider Mark a trusted advisor and a friend. Although we could always buy our next Lexus a any dealership because of Mark we have an desire and obligation to buy our next car at Herb Chamber's Lexus. Mark is an ASSET to the dealership. More
by SRG
Employees Worked With
August 06, 2018
Amazing Jordan was AMAZING I will Deffinetly be back and I will definitely recomend her to lots!!!! It was a great, easy process and everything she promised c Jordan was AMAZING I will Deffinetly be back and I will definitely recomend her to lots!!!! It was a great, easy process and everything she promised came through. From start to finish was excellent!!! More
by Lexi76
Employees Worked With
Jordan Lockett
August 02, 2018
Nikki is amazing! We got into an accident and Nikki from service and parts did everything she could to help us fix the car. It wasn’t too expensive, and she made sure w We got into an accident and Nikki from service and parts did everything she could to help us fix the car. It wasn’t too expensive, and she made sure we got the car back in 24 hours! Highly recommend this dealership and their staff! More
by Sammy
Employees Worked With
Nicole Thomas
August 02, 2018
Amazing By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. More
by Car_guy15
Employees Worked With
August 01, 2018
Great experience with service advisor, Ken. From start to finish I had a great experience. My service advisor, Ken Alves, was professional and took care of all my concerns. I would recommend thi From start to finish I had a great experience. My service advisor, Ken Alves, was professional and took care of all my concerns. I would recommend this dealership to everyone. More
by Amanda
Employees Worked With
Ken Alves
July 31, 2018
16 years of Extreme Excellence Service My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark f My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark for over 16 years and would never dream of going anywhere else. Thank you Mark for all of your hard work and dedication Wayne Travis, CEO/President of Mass Installation, Inc Ann Travis, Vice President of Mass Installation, Inc More
by Wayne
Employees Worked With
July 31, 2018
Excellent customer service I’ve never been to a dealership that wants to help their customers so much. I never have to wait too long, James exceeds all expectations in service a I’ve never been to a dealership that wants to help their customers so much. I never have to wait too long, James exceeds all expectations in service and is always willing to help. More
by Brb101295
Employees Worked With
James Burbine
July 30, 2018
Awsome customer service When I come in Wayne has always been fair and knowledgeable with my car for problems big and small. Always a smile on his face ...... he never sells When I come in Wayne has always been fair and knowledgeable with my car for problems big and small. Always a smile on his face ...... he never sells me things I don’t need like the last dealership I was with. Wayne is always eager to answer my questions and takes the time to make sure I leave happy. I will continue to bring my car in and deal with Wayne. I wish I could give him more then 5 stars. Thank you Wayne you truly make my car service and maintenance enjoyable. More
by Zander360
Employees Worked With
Wayne McLaughlin
July 27, 2018
New car purcharse My husband and I recently bought a new car and we were highly satisfied by the service provided by Richard Keevers. He went above and beyond the call My husband and I recently bought a new car and we were highly satisfied by the service provided by Richard Keevers. He went above and beyond the call of duty and made sure we were happy with the outcome. We were also extremely surprised with how quick, easy and painless the finance process was with Sanjay Khairmode. Best experience either of us have had at a car dealership- we will definitely be back! More
by julie62591
July 27, 2018
Nicole is the Best I had a belt noise coming from the vehicle. I was a little unnerved by it. I called Nicole and she got my car in right away. She made me feel better k I had a belt noise coming from the vehicle. I was a little unnerved by it. I called Nicole and she got my car in right away. She made me feel better knowing it was a quick fix. I was in and out right away. Nicole is always so helpful. Thank you for the amazing service More
by JHoang110
Employees Worked With
Nicole Thomas
