Herb Chambers Lexus of Sharon

After a couple of months of research, the Hyundai Genesis sedan (2011 or 2012), was at the top of my list. Because I wasn't in a dire need to purchase, I had planned on visiting several dealerships which we sedan (2011 or 2012), was at the top of my list. Because I wasn't in a dire need to purchase, I had planned on visiting several dealerships which were offering a 2011/2012. Aside from checking out the performance. I was also interested in the vehicle's comfort and to check out as many color options as possible. My first stop was to Herb Chambers Lexus in Sharon. I was introduced to Rob Ross. I conveyed my intentions as well as my interest in seeing the Genesis, if it was still available. A few minutes later, it was presented at the front door. Frankly, I wasn't expecting to be overwhelmed as the color, champagne beige, wasn't one that I thought would interest me. To me, the color is more of a silver with a slight beige hue. In any case, the test drive went well. I was very impressed at how knowledgeable Rob Ross was of the Genesis, given the fact that this is a Lexus dealership. He answered all my questions about mechanics and functions very directly and with confidence. As for striking a deal???.....I felt that I was treated very fairly. My trade in was in great condition, but also had 205K miles on her. Rob Ross and Mr Li knew of my fondness for my trade in and complimented me on its' condition. The Genesis was priced at a great value. That, coupled with how I was treated by Mr Ross and Mr Li, was good enough for me. Overall......a great experience!! More

Amazing. This is the one word I can use for Frank Cardinale. He is an asset to Herb Chambers and to Lexus. Frank is as genuine as they come. He works with you to make your service and carefree and ea Cardinale. He is an asset to Herb Chambers and to Lexus. Frank is as genuine as they come. He works with you to make your service and carefree and easy process. He helps schedule the service around your schedule and keeps you informed about what is taking place with your car and pricing. He is a Master of all masters when it comes to Service with your car. You can't go wrong if Frank is your Representative!! More

Satisfaction : This is my third Lexus purchased from Herb Chambers. It was a pleasure to do business with Marc Vigor. Marc is very capable. He explains everything about the vehicle. He is a gentleman a Herb Chambers. It was a pleasure to do business with Marc Vigor. Marc is very capable. He explains everything about the vehicle. He is a gentleman and made buying a new vehicle a pleasure. More

I wanted to be sure to recognize both Bill Kessler of sales and Rocco Saghbini who facilitated the buisness end on my recent purchase Both Mr. Kessler and Mr. Saghbini had the highest professionalism. sales and Rocco Saghbini who facilitated the buisness end on my recent purchase Both Mr. Kessler and Mr. Saghbini had the highest professionalism. They both ensured that the process went smoothly even when some barriers arose. It is gentlemen like these and my service rep Frank Cardinale that have our family continue to use Herb Chambers Lexus for all of our cars. Many Thx More

This is our 4th purchase from Lexus and each car we have purchased has been thru Marc Vigor. Marc is beyond professional but at the same time makes you feel like you have known him his entire life. He liste purchased has been thru Marc Vigor. Marc is beyond professional but at the same time makes you feel like you have known him his entire life. He listens intently to what your needs are and finds the best fit. He is one of the main reasons we return to this specific dealership and we will continue to purchase cars as long as Marc is our sales person.. More

I walked in without any expectation as I had bad experience with other Herb Chambers dealership but after 3 minutes of talking with the sale's person, Nick Salem, I felt the warmth, attention, and w experience with other Herb Chambers dealership but after 3 minutes of talking with the sale's person, Nick Salem, I felt the warmth, attention, and welcome. I felt like dealing with my family. With Nick's experience, knowledge, PATIENCE, and Pressure Free, I knew I'm in the right place. Even though I didn't get the price I want for my trade I still believe I made one of the best deals I've ever made in my life. Of course, I have also to thank Rocco Saghbini for finalizing the deal. I think I found a new home for all of my car dealings at Herb Chambers of Sharon (Lexus). The overall experience was very good from the start at the receptionist to signing the deal and leaving with very good feelings. More

Nick and Rocco are outstanding with exceptional customer service and will recommend them in a heartbeat. I leased a 2014 IS 250 for my daughter. service and will recommend them in a heartbeat. I leased a 2014 IS 250 for my daughter. More

My car-buying experience at Lexus was the best that I could have imagined. Marc Vigor, my sales consultant, spent a lot of time with me to help select the best certified pre-owned car for me. After many could have imagined. Marc Vigor, my sales consultant, spent a lot of time with me to help select the best certified pre-owned car for me. After many hours of test-driving and discussing and learning about a wide range of cars, I made my decision and selected a beautiful IS 250. Since then, Marc has always been available to answer any questions that I have... any time of day. Marc really made this whole experience so nice and easy for me! He was very professional and well informed about all the models and years and the features and amazing technology and was never pushy or aggressive and I really appreciated that. I would definitely recommend Marc Vigor and Herb Chambers Lexus of Sharon to anyone looking for a great car and a fantastic experience overall. More

I bought a certified pre-owned Lexus and the experience could not possibly have been better. Not only is the dealership itself modern, bright and cheerful, but our sales guy, Marc Vigor, was the best I eve could not possibly have been better. Not only is the dealership itself modern, bright and cheerful, but our sales guy, Marc Vigor, was the best I ever encountered in 40 years of buying cars. There was no haggling because of the Smart Pricing policy at Herb Chambers so Marc simply spent his time helping us choose the best car for what we could afford. He was incredibly informative and, more important, just a pleasure to deal with. The kicker? My wife and I were having a senior moment working with the remote feature of locking the doors when we left the dealership and parked at a local restaurant to celebrate our new purchase. We called Marc for instructions and he then did what we thought was incredible. He left his desk, got in his car and drove to our restaurant parking lot to show us (again) what we were doing wrong. Now that's service! More