Herb Chambers Lexus of Sharon

On December 30th I set out to purchase a new car. Our plan included a visit to three dealerships, Herb Chambers Lexus being out last stop.... but I wish it was our first. From the moment we walked into plan included a visit to three dealerships, Herb Chambers Lexus being out last stop.... but I wish it was our first. From the moment we walked into the dealership it was a great experience. The sales person I worked with was Chris Essor and he was incredibly knowledgeable, friendly, and helpful. He listened carefully to what I was looking for and then we took a test drive. He worked hard to find me the car I wanted and I left the price negotiation feeling that I got a good deal with all the extras I wanted. The remainder of the process went well and Chris even offered to deliver the car the following day to my home. I love my new car and have told everyone about my experience at Herb Chambers Lexus and my salesperson, Chris Essor. I already have one friend that is going to look up Chris next time he is in the market for a car. More

I would highly recommend this dealership. My husband and I leased our Lexus RX from this dealership and we had such an excellent experience with Joe Bere as our sales person that we came back to lease our n I leased our Lexus RX from this dealership and we had such an excellent experience with Joe Bere as our sales person that we came back to lease our next car just a few months later! We will be returning to this dealership, and hopefully working with Joe, when we are ready for our next cars. More

The dealer is very frindly but not pushy. The finanical director and the manager help me to get my finance at the low rate. The dealer is knowlege about the car that I brought, he is very patient and able director and the manager help me to get my finance at the low rate. The dealer is knowlege about the car that I brought, he is very patient and able to show the functions of the all computer garget. More

I recently just purchased my Lexus from Lexus of Sharon and I just wanted to share the great experience I had there. I had gone to many dealerships before to get the right car and price and left unhappy. and I just wanted to share the great experience I had there. I had gone to many dealerships before to get the right car and price and left unhappy. Lexus of Sharon was not only able to get me the car that I wanted but the price was even better. David Richmann was extremely knowledgeable and helpful from start to finish of my car purchase, I would recommend him to all my family and friends. More

I have purchased many cars through the years, but I have not had a more positive experience than buying a car at this dealership. The salesman, Rocco Saghbini, was excellent. He was extremely knowledgeable not had a more positive experience than buying a car at this dealership. The salesman, Rocco Saghbini, was excellent. He was extremely knowledgeable about the care I was interested in and he went the extra mile to ensure we had a good experience. I would recommend this dealership and Rocco to anyone wanting a Lexus. More

I've been doing business at Herb Chambers since 2002 have been completely sastified with everything from sales, service and financing. The staff is always very friendly and treat me like a a very special cus been completely sastified with everything from sales, service and financing. The staff is always very friendly and treat me like a a very special customer. I've recommended them to both my neighbors who have made purchases based upon my receommendation. More

Our sales rep, Rocco, was very considerate. He didn't push me into buying something I didn't absolutely love. He knew what we wanted to spend and didn't try to upsell us. Rocco has a great personality -- push me into buying something I didn't absolutely love. He knew what we wanted to spend and didn't try to upsell us. Rocco has a great personality -- soft spoken and very caring -- definitely the best car sales rep we have ever dealt with. More

Worked hard to fix minor issues. Technician took a ride with me to pinpoint the exact cause of a nuisance problem with my tires. He removed all tires, removed the rims, rotated, balanced and re-pressurized with me to pinpoint the exact cause of a nuisance problem with my tires. He removed all tires, removed the rims, rotated, balanced and re-pressurized them. Test drover it again with me and amede sure I was happy. Mark Forcucci in service is outstanding. Always goes overboard in helping the customer. Couldn't be happier with our salesman Rocco. Worked very hard with his boss to get me the deal that I wanted. He delivered. I liked them so much I bought a car for my wife. Told my father in law and neighbor about how I was treated and they bought new cars there also. More

My experience with Herb Chambers Lexus has been exceptional. I have dealt with all 3 groups - sales, customer service and service operations and I have always felt that I receieved outstanding ser exceptional. I have dealt with all 3 groups - sales, customer service and service operations and I have always felt that I receieved outstanding service. I recently bought a new car at Herb Chambers and can honestly say that I felt no pressure. Rather I found that Bill help me find the options that might be right for me & my wife and gave us all the time, information and tools to make the correct decision. The process of making a decision, including keeping my existing car (which I loved) was fair, open and honestly dealt with. At all times I was made to feel like the customer comes first. I have dealt with the service and operations team when having my former car serviced. Ronnie and Scott have been very helpful, professional and easy to work with. I feel that I am treated very fairly and honestly whenever my car needed servicing.. My experience with Herb Chambers has been top notch and all three of these folks are great representatives of the company. Tom Carty More

This is my second leased car with Herb Chambers Lexus and once again, the service has truly exceeded my expectations. I have travelled from out of state to lease with Herb Chambers Lexus because the price, p once again, the service has truly exceeded my expectations. I have travelled from out of state to lease with Herb Chambers Lexus because the price, process and experience is so much better than that at either of my two local Lexus dealers. This is my first time visiting the amazing Sharon facility – I’ve never seen so many cars inside a dealer showroom as there were there. The day I was there, it was brutally cold outside so it was great having so many cars to look at indoors. There was everything I needed to see – models, options, colors, etc. I also want to give high compliments to my salesman – Gerry Baker – who I requested because of the great service he provided for my first lease transaction three years ago. As I debated different car models and options, Gerry was always quick to call or email information and answer questions as they came up. He also went out of his way to research a few options for me and even volunteered to run to my parked car to get documents I left there by mistake so I wouldn’t have brave the cold to get them myself. High marks also to Kim Allen who was involved in the final details of the transaction and was a pleasure to work with. I also spoke to Rob Morris, Business Director and Amanda Yarusites who were both very nice and were available to assist with information and questions, if needed. More