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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,711 Reviews
Call Service Center (508) 668-5600

2,711 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 17, 2022

Nice to work with. Good communication. Efficient, got the job done. Did a great job on detailing. More

by TDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Report | Print
Sep 19, 2022 -

Herb Chambers Lexus of Sharon responded

Your feedback means so much to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your support. Safe driving!

September 16, 2022

Mark was very helpful in explaining what I was doing wrong and followed up with a phone call the next day too make sure everything was OK. More

by Barquincy
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the review. We're glad that Mark was helpful and nice to work with. See you again next time here at Herb Chambers Lexus of Sharon!

September 16, 2022

Great dealership. Pleased with the service but it took too long 3 1/2 hours to get 4 new tires put on. More

by J.yavarow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Sep 21, 2022 -

Herb Chambers Lexus of Sharon responded

Hello, Thank you for the 5-star rating. Happy to hear the service went great. I do apologize the wait was longer than expected. Thank you for your business. Best, Johnny Dang - General Manager - jdang@herbchambers.com

September 16, 2022

Mark Forcucci consistently provides excellent customer service. He treats me with respect and I trust his guidance and recommendations. More

by Ggalarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your continued support of Mark and the team! We appreciate your business and we hope to see you again at Herb Chambers Lexus of Sharon. Have a great day!

September 16, 2022

Outstanding service department - fair and reasonable, they never try to upsell you on anything you don’t need. Highly professional More

by Barry.Rubenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
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Sep 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for reviewing us, Barry! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

September 16, 2022

Quick service appointment. Scheduled it the day before. Easy. Everyone from drop off to pickup was professional and courteous. Recommend. More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Herb Chambers Lexus of Sharon responded

Your recommendation means the world to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your experience with our team. Drive safely!

September 15, 2022

My experience at the dealership with Mark today was very good today he found me a coupon today that was very good.. More

by jcox1988
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
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Sep 15, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for your review of Herb Chambers Lexus of Sharon! We're glad Mark got you a coupon and helped shape a positive experience. Drive safe and take care!

September 15, 2022

Went in for 10K service. Dropped off car and ready within the hour. Car was cleaned and washed inside and out. Great service. More

by Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Sep 15, 2022 -

Herb Chambers Lexus of Sharon responded

Angelo, it's wonderful to hear that your service visit to Herb Chambers Lexus of Sharon went off without a hitch! Thank you, and have a great day.

September 15, 2022

I called earlier this week and Service fit me in before my drive to SC. Product was outstanding as usual. The outstanding service gives you a strong reason to buy again at a Herb Chambers dealership. More

by NUMBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Herb Chambers Lexus of Sharon responded

We are so happy we could help! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your kind review. We hope to welcome you back again down the road!

September 14, 2022

Excellent service. Easy to schedule timely appointments. Always fair and provide quality work. Well done More

by mmglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Report | Print
Sep 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

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