Herb Chambers Lexus of Sharon - Service Center

The dealership had employees available who were very efficient and addressed me when I arrive. I was brought to meet Randy who was polite and receptive to my concerns. He explained what was probably wro efficient and addressed me when I arrive. I was brought to meet Randy who was polite and receptive to my concerns. He explained what was probably wrong with the car and gave me an estimate of the cost. Some things I did not understand when it came to the car but Randy was cordial and patient and was able to “dumb it done” for me. Not his word but mind. The overall experience was very pleasant while waiting in your caffe area. More

The service team here is outstanding. Even when my aging car has had challenging problems, they have worked with me to mitigate them the most cost effective way. Even when my aging car has had challenging problems, they have worked with me to mitigate them the most cost effective way. More

The dealership was nice clean well organized everyone was polite and professional I have nothing bad to say polite and professional I have nothing bad to say More

Very customer satisfaction oriented, flexible and efficient services. Great environment and kids friendly. Staff are eager to assist customers with their needs. efficient services. Great environment and kids friendly. Staff are eager to assist customers with their needs. More

Customer service is excellent. They always listen and consider what the customer has to say and work hard to make sure you leave satisfied. Would not buy a car anywhere else. They always listen and consider what the customer has to say and work hard to make sure you leave satisfied. Would not buy a car anywhere else. More

I bought my car here in March and brought it in today to be serviced. Everyone was professional and friendly. My car was ready when they said it would be. Very satisfied with services provided to me today. be serviced. Everyone was professional and friendly. My car was ready when they said it would be. Very satisfied with services provided to me today. More

Had a great service experience today. Car feels great! Especially liked that it was washed and vacuumed. My service advisor, Ryan kept me informed in a very timely fasion. Car feels great! Especially liked that it was washed and vacuumed. My service advisor, Ryan kept me informed in a very timely fasion. More

As always a great job by the service team. Car is spotless and they went above and beyond as they always do. Car is spotless and they went above and beyond as they always do. More

Quick pleasant efficient service today. Eric handled everything and loaner was provided as requested. My preferred Lexus dealer Eric handled everything and loaner was provided as requested. My preferred Lexus dealer More

Customer service from Ronnie was A+. Work was completed in a timely manner. They were patient and accommodating with my returning the loaner car. Will use the dealership again for futur Work was completed in a timely manner. They were patient and accommodating with my returning the loaner car. Will use the dealership again for future repairs. More