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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,708 Reviews
Call Service Center (508) 668-5600

2,708 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 11, 2022

Friendly professional staff. The estimated completion time was spot on. I enjoy going to this dealership. More

by Marc.maietta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson, Eric Castillo
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Apr 11, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the review and the kind words about the Herb Chambers Lexus of Sharon team! We're glad that we were professional and efficient. See you again next time!

April 11, 2022

Awesome customer service and the car is always nice and clean when I get it back! More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Herb Chambers Lexus of Sharon responded

We're glad you always receive excellent customer service and satisfying care, Kevin! Thank you for the incredible review and for being a valued Herb Chambers Lexus of Sharon client!

April 09, 2022

Car wash was ok - but vacuum service was less than usual quality. Repairs were done as expected More

by mulch-06-forager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your business and feedback. Please bring your concern up next time you are in for service so we can make sure we meet your expectations. Thanks again, Johnny Dang - General Manager - jdang@herbchambers.com

April 07, 2022

Just picked up my 9 year old Lexus 350 and it runs and looks like new. This dealership is great and Ronnie is the best for service! More

by Nschaad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that our team took such excellent care of your vehicle! Thank you for choosing Herb Chambers Lexus of Sharon for your service needs, we look forward to assisting you next time.

April 06, 2022

A great place to buy a vehicle from sales to service. I have been a customer for years at Herb Chambers Lexus and have never been disappointed. More

by jodasu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Herb Chambers Lexus of Sharon responded

We are so grateful to have such loyal customers like you! Our sales and service teams are always happy to help with your automotive needs, and we look forward to our next chance to do so for you at Herb Chambers Lexus of Sharon!

April 04, 2022

I was exceptionally satisfied with how Lexus Handled my problem. I had a nail in my tire, it was late in the day, They determined that I needed a new tire, Which was covered by the warranty. I paid for More

by batyakap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
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Apr 04, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for the trust in our team to take care of your vehicle! We appreciate your confidence in our work, and we will see you again next time here at Herb Chambers Lexus of Sharon!

April 04, 2022

Great service Very thorough Detail was great Randy was very clear with what needed to be done. More

by Cherylmmahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Apr 04, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review. We're glad that the team was wonderful to work with. We'll see you again next time here at Herb Chambers Lexus of Sharon!

April 03, 2022

Both Brian Mathens , Service Manager and Jackson, service representative were great! Very professional and helpful explaining the repair. Sincerely Dan M More

by Dan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mathews
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Apr 03, 2022 -

Herb Chambers Lexus of Sharon responded

Brian, Jackson, and the whole Herb Chambers Lexus of Sharon team deeply appreciate your glowing review, Dan! Thank you for supporting Herb Chambers Lexus of Sharon and we'll see you next time!

April 03, 2022

The service environment is very clean and cozy. The service staff is professional, polite and helpful. More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
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Apr 04, 2022 -

Herb Chambers Lexus of Sharon responded

Theresa, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

April 02, 2022

Always courteous and I have never felt pressured to have extra services done. I will keep coming back in the future More

by Petegroh70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Castillo , Randy Vicente
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Apr 03, 2022 -

Herb Chambers Lexus of Sharon responded

Pete, we want the best for our guests and their vehicles, and we're glad to hear that shows! Thank you for your confidence in the Herb Chambers Lexus of Sharon team, and we look forward to providing you with more customer-focused care as the miles add up!

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