Back

Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,748 Reviews

2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center

Sort by
March 24, 2022

Service adviser is very attentive to my needs and desires to keep service costs at a fair level. I expect another 100k miles from my 2014 RX350 and I am sure Randy will help me achieve this goal. More

by robertbcarpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Mar 24, 2022 -

Herb Chambers Lexus of Sharon responded

Robert, thank you for the great review! We are so glad to hear that you had a successful service experience working with Randy and the Herb Chambers Lexus of Sharon team. Drive safely in your 2014 Lexus RX 350, and we hope to see you back again down the road!

March 24, 2022

I love this dealership! Ronni Travers is my service advisor and she is the best! She is professional, knowledgeable and very helpful. Thank you, Ronni! More

by Giovina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Herb Chambers Lexus of Sharon responded

Giovina, thank you for the great review! We are so glad to hear that you had a successful service experience working with Ronni and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

March 23, 2022

I am happy with this dealership. They are professional and take care well service for customer. More

by Daisy Vo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Mar 23, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks, Daisy, for the great review! The Herb Chambers Lexus of Sharon team is glad you feel confident bringing your vehicle to our service center. Until next time!

March 23, 2022

Service today with Matt Klein was best ever! Personable,helpful answered all questions and had car ready on time! More

by Links
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Klein
Mar 23, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that Matt delivered such a successful and efficient service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

March 22, 2022

Excellent service. 100 percent satisfied! Matthew, in the service department, was great to work with. More

by kw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
Mar 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks a ton for the five-star rating! We are happy to hear that Matthew did a standout job with your service work. See you next time! - The Herb Chambers Lexus of Sharon Team

March 21, 2022

The service department was courteous and professional. My service representative did a wonderful job of keeping me informed. More

by jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A
Mar 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Jen! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

March 21, 2022

Welcoming and knowledgeable staff work diligently to meet your needs and make you feel comfortable More

by ericknaumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Mar 22, 2022 -

Herb Chambers Lexus of Sharon responded

Erick, thank you for the glowing review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

March 20, 2022

I have been a long-standing customer of Herb Chambers Lexus, since Lexus first appeared on the auto scene, the early 1990’s, well before the Sharon building, etc…At that time, there was a nucleus of help More

by djclcoh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

djclcoh1 responded

As I indicated above, my chief contact at Chambers' Lexus, Sharon in recent years is via the Service Dept., managed in outstanding fashion by Mark Forcucci!! Mark understands the true meaning of service, so that each visit has been a positive experience, with the result being that I have maintained this relationship with Chambers' Lexus (Sharon) over these many years!!

Mar 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind words about our hardworking team. We are glad that Mark stood out for you as a wonderful employee. He will be happy to hear these compliments, and we appreciate your trust in him to get the job done right. --The Herb Chambers Lexus of Sharon Team

March 19, 2022

I’ve been dealing with this dealership for the inception of Lexus and they have been fantastic to work with. Mark has always been my service rep. He is the best in the business More

by Rick Kradin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Renaud
Mar 19, 2022 -

Herb Chambers Lexus of Sharon responded

Mark will be elated to hear that you consider him the best in the business! We're so glad you're satisfied with the care you're receiving at Herb Chambers Lexus of Sharon, and we look forward to our next opportunity to go the extra mile for you, Rick!

March 18, 2022

So happy with the service department. The process was quick and easy. The staff is friendly and efficient. Love it there!! More

by Yinet_ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo , William Than
Mar 18, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that the Herb Chambers Lexus of Sharon team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

...
166
...