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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,748 Reviews
Call Service Center (508) 668-5600

2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center

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March 17, 2022

Mark Forcoochie accommodated my schedule once again. He knows how difficult it is for me to make a scheduled appointment so he is always there for me when my wife’s car needs service and I have it on my More

by Rfichera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that you are always so well taken care of by Mark! Thank you for choosing Herb Chambers Lexus of Sharon and for taking the time to share your feedback. We look forward to assisting you next time!

March 16, 2022

Easy to make an appointment. Friendly staff. Loaner cars are available (even on relatively short notice). More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A. Kline
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Mar 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the shoutout! We're happy to hear you had a great service experience with Herb Chambers Lexus of Sharon. Drive safely!

March 16, 2022

A first class organization. I’ve bought four cars from them and will continue to do so. More

by jimstephloer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Herb Chambers Lexus of Sharon responded

Your continued confidence in Herb Chambers Lexus of Sharon means so much to us. Thank you so much for the five stars!

March 16, 2022

Went in for regular service. Was able to make an appointment the day before. Ryan is vey personable and answered all my questions. Car was ready in 90 minutes. More

by paulashiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Mar 17, 2022 -

Herb Chambers Lexus of Sharon responded

Paula, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Ryan. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

March 16, 2022

Great service in a timely fashion. And I love the car wash! Always a pleasure to work with Eric. More

by Bettydaglebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who greeted me when I arrived at the service area, Eric Castillo
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Mar 16, 2022 -

Herb Chambers Lexus of Sharon responded

We're so pleased to see your five stars! Thanks for giving Eric and the rest of the Herb Chambers Lexus of Sharon service team such a special shoutout. We look forward to seeing you again next time!

March 15, 2022

All good, but 2 hours for oil change $ tire rotation was a bit much to say the least😷 More

by rp
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Mar 17, 2022 -

Herb Chambers Lexus of Sharon responded

I am happy everything went well for you except for the long wait time. We strive to be as efficient as possible, but at times we do get back backed up. Thank you for sharing your feedback. Best, Johnny Dang - General Manager - jdang@herbchambers.com

Mar 17, 2022 -

rp responded

Not to worry, I shall return😎

Mar 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your understanding. Best, Johnny Dang - General Manager - jdang@herbchambers.com

March 15, 2022

Customer service is great! Mark is very efficient and always helpful and professional . A+ service More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2022 -

Herb Chambers Lexus of Sharon responded

Cheryl, thank you for the great review! We are thrilled to hear that you are confident in Mark to get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

March 12, 2022

I bought my vehicle from Herb Chambers and every interaction since then has been amazing. Very professional and extremely friendly. More

by Rams00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
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Mar 14, 2022 -

Herb Chambers Lexus of Sharon responded

We are so grateful to have earned your continued business! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to share your feedback. Drive safely until we see you again!

March 12, 2022

I wouldn’t go anywhere else to have my car serviced. It’s the best! More

by judy.rubinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Mar 12, 2022 -

Herb Chambers Lexus of Sharon responded

We are always happy to help you out, Judy! Thanks for supporting Herb Chambers Lexus of Sharon!

March 12, 2022

You have done a very good job. You have finished all required services. At the end our car was washed very clean. We have to thank you for the nice job you did! More

by dylmd1
Recommend Dealer
Yes
Employees Worked With
Jackson
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Mar 13, 2022 -

Herb Chambers Lexus of Sharon responded

We're so grateful that you've taken the time to express your gratitude for the Herb Chambers Lexus of Sharon team! It was our pleasure to go the extra mile for you, and we hope you'll stop by again next time you require service!

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