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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,724 Reviews

2,724 Reviews of Herb Chambers Lexus of Sharon - Service Center

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February 15, 2022

Always very professional and courteous staff. Never have to wait that long and I like the feee coffee More

by Michael S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
Feb 15, 2022 -

Herb Chambers Lexus of Sharon responded

Michael, thank you for the great review! We are so glad to hear that you had such a successful experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

February 15, 2022

The experience was excellent. The check in was efficient. The work was done in an expeditious fashion and the finished product was as expected More

by mazzarella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
Feb 15, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

February 14, 2022

I went in to get the car inspected and lo and behold, the windshield wiper passenger side did not work. Randy quoted me an estimate that was very high, but I elected to have it done anyway. It ended up being More

by annnc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Feb 14, 2022 -

Herb Chambers Lexus of Sharon responded

Ann, we aim to run our business with integrity and honesty, and it's wonderful to hear that this means so much to you. We're glad to have taken care of your wiper for you so you can remain safe while on the road. From Randy and all of us here at Herb Chambers Lexus of Sharon, thank you for your patronage, and we hope to see you again next time you require maintenance!

February 14, 2022

Excellent service and wonderful staff from drop off to pick up and a clean car too More

by Reidbet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Feb 15, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that our team gave you a great experience from start to finish! Thank you for choosing Herb Chambers Lexus of Sharon for your service needs, we look forward to working with you next time. Have a wonderful day!

February 13, 2022

They are very thorough in their service and responsive for any requests we have made. Professional and no hassles. More

by Harihar.sivanandh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! It is our goal to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. We will be sure to pass on the kind words to the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

February 12, 2022

This I s a people's dealership. They put the customer first . For Herb Chambers Sharon MA they know you by name not by your license plates . More

by HOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

February 12, 2022

Excellent responsiveness and workmanship. Mark kept me up to date as the work was being done. More

by LexusRX350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing a review! We are happy to hear that Mark took such great care of you and delivered attentive communication. Safe travels from all of us at Herb Chambers Lexus of Sharon!

February 11, 2022

Always prompt , professional and outstanding service’ at Herb Chambers Lexus in Sharon. Service rep Mark is always a pleasure to do business with! More

by deannegshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
Feb 11, 2022 -

Herb Chambers Lexus of Sharon responded

Deanne, nothing makes us happier than hearing from satisfied clients. Thank you for your kind words and for giving Herb Chambers Lexus of Sharon a positive rating - we'll be sure Mark receives your kudos. Take care - and see you next time!

February 11, 2022

Eric is reliable accommodating And always helpful.I always recommend the dealership because of the great service More

by Michael
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Feb 14, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Michael! We are glad to see that it's been nice to work with Eric and that he's always been helpful to you. See you again next time here at Herb Chambers Lexus of Sharon!

February 10, 2022

Matt was helpful and considerate to timeframes and helping me get the car fixed without impacting my work schedule for 2 days. Also helped with something I left in a loaner. More

by De
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 10, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We're glad that you found Matt to be helpful, kind, and great to work with. The team here at Herb Chambers Lexus of Sharon appreciates it.

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