Back

Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,682 Reviews

2,682 Reviews of Herb Chambers Lexus of Sharon - Service Center

Sort by
December 28, 2021

I have been using this dealership since I bought my car from them in 2008. The service here is the best of any place I’ve been to since my first car in 1970. More

by Jerry M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Randy Vicente
Dec 28, 2021 -

Herb Chambers Lexus of Sharon responded

Your continued confidence in Herb Chambers Lexus of Sharon means so much to us, Jerry. Thank you for being such a great customer. Have a great day!

December 28, 2021

Everyone at this dealership is excellent to work with. Randy in service was outstanding and results showed on my car. . Covid precautions were thorough but not overbearing. More

by peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
Dec 28, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Peg! We appreciate your support and are happy to hear that Randy went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

December 27, 2021

I was Satisfied with the service I received I will encourage all my friends with Lexus to visit them More

by Emmanuel Alexandre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
Dec 28, 2021 -

Herb Chambers Lexus of Sharon responded

Emmanuel, thank you for the glowing feedback! We appreciate your support and are happy to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you back again down the road!

December 26, 2021

Randy at Lexus of Sharon is amazing! He was a great resource and advocate when unexpected problems came up while getting blower motor replaced. Very honest, and respectful and treated me like a member More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

Hi Tammy - Thank you for sharing your experience with Randy and our team! We appreciate your business and hope to welcome you back to Herb Chambers Lexus of Sharon for your future service needs.

December 24, 2021

I really have only to words: Experience Amazing! Thank you everyone!!! Marry Christmas and Happy Holidays !! More

by lkirova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

Hearing you had an amazing experience with us brings a smile to our faces! Thank you for the lovely review - and happy holidays from our whole team! - your friends at Herb Chambers Lexus of Sharon

December 24, 2021

One of the few dealerships that truly values the customer. Staff is well-trained, professional, and in sync. Always leave satisfied. More

by robciampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

We're thrilled we're living up to our high standards for customer service, Rob. Thank you for the tremendous review and for being a valued Herb Chambers Lexus of Sharon client!

December 24, 2021

They go the extra mile to solve your auto problem . Very proactive especially Mark F. More

by 31Roadster!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

We strive to go above and beyond for our clients and are delighted this is clear. Thank you for your business and wonderful review, from everyone here at Herb Chambers Lexus of Sharon!

December 24, 2021

Ronni is always helpful, easy to talk to and gets things done. She really is terrific! More

by pcoill94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

We're thrilled that you always feel in good hands with Ronni and the Herb Chambers Lexus of Sharon team! Thank you for your business and support - we sincerely appreciate it!

December 23, 2021

At Lexus of Sharon the customer is always treated with respect, both on the sales floor and while the vehicle is being serviced. Courtesy vehicles are readily available and both the sales and service fun More

by Tomgilligan9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Dec 23, 2021 -

Herb Chambers Lexus of Sharon responded

It's true that we focus on what makes our guests happy and are thrilled you always have a great service experience with us. Thank you for the wonderful feedback, Tom. We're grateful to have you as a Herb Chambers Lexus of Sharon customer!

December 23, 2021

All work was done in a timely manner. Service advisor spells out what needs to be done. My only complaint is that the price for service is high. More

by gregrichard7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Dec 27, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for providing us with feedback on your recent service experience, Greg! We're glad to hear that our team's efficient and informative care was so appreciated. We do our absolute best to keep our pricing reasonable and reflective of the quality of our work, however, we will consider this input moving forward. Thank you for choosing Herb Chambers Lexus of Sharon, and we hope you'll return next time you require service!

...
177
...