Herb Chambers Lexus of Sharon - Service Center

We worked with Ronni. She was very pleasant and helpful. The wait was quick and we enjoyed the cafe area while we waited. The wait was quick and we enjoyed the cafe area while we waited. More

all done well and even the rattle is gone; part ordered and ready; completely satisfied and ready; completely satisfied More

They are very helpful and courteous to their customers. Right on time on their delivery. Right on time on their delivery. More

Got service appointment convient for me they found safety items that needed action fixed them with my prior approval and I feel safer driving items that needed action fixed them with my prior approval and I feel safer driving More

All work was completed to my satisfaction and was given a courtesy vehicle sine I was going to take a few days to complete. courtesy vehicle sine I was going to take a few days to complete. More

Excellent and transparent customer service with work being done on time and under estimated cost. being done on time and under estimated cost. More

Always a nice experience when bringing my car in for service whether its with Ronnie or someone else at Lexus! service whether its with Ronnie or someone else at Lexus! More

I have been a Herb Chambers Lexus customer since 2005, now on our seventh Lexus. Everything about this dealership is top shelf, but the service department is the standout! All the advisors I have worked now on our seventh Lexus. Everything about this dealership is top shelf, but the service department is the standout! All the advisors I have worked with have been excellent. My current advisor, Ronnie Travers, is one of the best. A true, customer oriented professional who is highly knowledgeable and always ready to help. I have owned other luxury brands (MB and Audi), but no other service department has ever excelled like this one in Sharon. I have always recommended this service department and dealership and will do so in the future. Great vehicles, great dealership and outstanding service department! More

Staff is incredible. Very professional. Mark is trustworthy, knowledgeable and personable. Very attentive to customers. He is a wonderful reflection of the greatness of the dealership. Also, Ran trustworthy, knowledgeable and personable. Very attentive to customers. He is a wonderful reflection of the greatness of the dealership. Also, Randy is another great employee. Knowing that Mark was very busy Randy checked me in so that the service could be started on my car. Great team work! More

Called Herb Chambers Lexus of Sharon due to a check engine light condition. Received an appointment for 2 hours later. Service determined it to be the results of the gas cap being improperly in place. engine light condition. Received an appointment for 2 hours later. Service determined it to be the results of the gas cap being improperly in place. Service was quick and there was no charge for the services provided including a wash. Randy was our service advisor. We have been happy with all aspects of this dealership since and including our purchase. More