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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,692 Reviews

2,692 Reviews of Herb Chambers Lexus of Sharon - Service Center

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October 19, 2021

My wife went in to Herb Chambers Lexus of Sharon with a tire showing low air pressure and without an appointment. Mark Forrcucci, our service manager, worked her car into his schedule and found a nail as w More

by jlovering@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that your wife had such a successful service experience working with Mark and the Herb Chambers Lexus of Sharon team. We appreciate you taking the time to share this feedback and hope to work with you both again down the road. Safe travels!

October 18, 2021

All employees great to deal with. Quick and courteous. Accurate on repairs and if they need to keep car they give you a loner. More

by Jeannie5500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Oct 18, 2021 -

Herb Chambers Lexus of Sharon responded

Jeannie, it's great to hear that you feel well taken care of by our service team! We're always happy to accommodate you when we have the chance and it's great to hear our efforts are so appreciated. Your business means so much to the Herb Chambers Lexus of Sharon team and we look forward to your next visit!

October 18, 2021

EXCELLENT service! Worth buying a car here for the customer service. Polite and very informative. More

by Happy lady!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Oct 19, 2021 -

Herb Chambers Lexus of Sharon responded

We love hearing from satisfied customers! Thank you for your business and fantastic review, and safe travels in your new ride! We're glad that the Herb Chambers Lexus of Sharon team could make it happen. Be well!

October 16, 2021

I have bought my last 4 cars at Herb Chambers Lexus of Sharon and I have only had them serviced at Lexus of Sharon because I have been using the same service consultant for all these years; Eric Castillo More

by wmverdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Oct 18, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We appreciate your support over the years and are happy to hear that you had such a successful service experience working with Eric and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

October 16, 2021

Outstanding Service Representatives Mark Forcucci and Brian Matthews were exceptional. The Repairs were performed with expertise. More

by jmpdirect1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Herb Chambers Lexus of Sharon responded

We're happy to hear that our team's expertise made your service visit such a success! Mark, Brian, and the entire Herb Chambers Lexus of Sharon team were glad to lend a hand, and we hope we'll have more chances to work together in the future!

October 16, 2021

Top shelf dealership. Ronni Travers is the best… very knowledgeable, professional and friendly. Been using this service dept. for years… never disappointed or dissatisfied. More

by cso2604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with Ronni and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

October 15, 2021

Had a great experience as is usual with Herb Chambers. Always treated well Ronnie was very professional explained everything, answering all my questions. Got the service done in less than the expected ti More

by an Gael
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for reviewing Herb Chambers Lexus of Sharon! We're so glad to hear that our team always provides you with a great experience and we look forward to working with you next time!

October 15, 2021

I arrived on time and my car was brought in right away. Roni was my representative and was very helpful and friendly. They even noticed my expired inspection sticker and took care of it! As usual, was ve More

by rohpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for leaving this great review for Herb Chambers Lexus of Sharon! We're pleased that Roni was helpful and friendly. We appreciate your business and look forward to working with you again soon.

October 15, 2021

Everything checked and service is great. Any concerns are explained. Randy is courteous and professional More

by dippy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo , Randy Vicente
Oct 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! It's great to hear we're delivering on our goal of courteous and professional guest care. Safe travels! - the Herb Chambers Lexus of Sharon team

October 13, 2021

I had a great experience over an awful situation. They were professional and helpful. Thank you More

by Chriskimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan from service, Eric Castillo
Oct 13, 2021 -

Herb Chambers Lexus of Sharon responded

Your review fills us with pride. We are so happy to hear we could accommodate you, and will certainly let the Herb Chambers Lexus of Sharon team know they made all the difference during your visit. Safe travels and have a great day!

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