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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,692 Reviews

2,692 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 20, 2021

Welcomed by name when I pulled into the service department....nice touch. Service manager listened carefully to my requests and concerns. More

by EMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Holden
September 20, 2021

Great service department. Very professional and attentive personal service. Upstairs there is a large customer lounge and business center. More

by Cherylcushman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Sep 21, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Cheryl - we all sincerely appreciate it! - the Herb Chambers Lexus of Sharon team

September 18, 2021

Took my car in for scheduled maintenance but had my rear brakes done the same day and within 3 hours. That was awesome More

by Ifeanyie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Sep 18, 2021 -

Herb Chambers Lexus of Sharon responded

Here at Herb Chambers Lexus of Sharon, we do all we can to efficiently complete service for you so you can get back to enjoying your day! Thank you for your support and we wish you many safe and happy miles. Take care!

September 18, 2021

Car was ready in a timely manner. Quick and excellent service from start to finish More

by marg426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Holden
Sep 19, 2021 -

Herb Chambers Lexus of Sharon responded

We strive to go above and beyond for our guests and will make sure the Herb Chambers Lexus of Sharon team knows their commitment to customer satisfaction was recognized. Please let us know if there is anything else we can help you with. Have a great day!

September 16, 2021

Today's 5000 mile initial service and checkup of my new Lexus went very smoothly. Everyone was friendly, polite, quick and efficient. I believe that Max St. Louis was the first person to wait on me. Ther More

by egterezakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max St. Louis
Sep 16, 2021 -

Herb Chambers Lexus of Sharon responded

Emanuel, thank you for taking the time to share! It is our goal to deliver a seamless and efficient service experience, and it is wonderful to hear that this was reflected in your time working with Max and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to earn your business again down the road!

September 16, 2021

Everyone was so customer focused from the time I dropped my car off until I picked it up from service. The facility is so clean that I actually look forward to going there! More

by Ppnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Frederick
Sep 16, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

September 16, 2021

This dealership has always been a class act… the people are competent professional and friendly. More

by jfmartin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to earn your business again down the road!

September 16, 2021

Eric and Ronnie were both very courteous and thoughtful on what needed to be accomplished on my GX. For me started and finished quickly. More

by Jmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
Sep 16, 2021 -

Jmoore responded

they were a great team to get work scheduled and completed

Sep 16, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share! We are thrilled to hear that Eric and Ronnie delivered such a successful service experience. Drive safely in your Lexus GX, and we hope to see you back at Herb Chambers Lexus of Sharon!

September 15, 2021

Very professional; always friendly, on time, remembers loyal customers, explains work that has been done and convenient location. More

by CAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Cam! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to earn your business again down the road!

September 15, 2021

As always the service was great. Ronnie is professional and always has my car returned on time. More

by Tiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Herb Chambers Lexus of Sharon responded

We're glad we're consistently providing the excellent service we strive for! Thank you for choosing Herb Chambers Lexus of Sharon and for taking the time to share - and come back next time!

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