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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,694 Reviews

2,694 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 07, 2021

Service was great. Service was efficient and communication of anticipated services was clear and transparent. Always great service when I come to this Lexus dealership. More

by Ms.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Herb Chambers Lexus of Sharon responded

We're delighted we're meeting our high standards for service, Ms. J. Thank you for the fabulous review and for taking your business to Herb Chambers Lexus of Sharon!

September 06, 2021

Mark is always a pleasure working with when ever I take my car for any service at Lexus in Sharon. Thank you for your help. More

by Lyxus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Herb Chambers Lexus of Sharon responded

We're so happy that our commitment to great service stood out to you and will certainly pass along your thanks to Mark. Thank you for choosing Herb Chambers Lexus of Sharon!

Dec 29, 2021 -

Lyxus responded

Thank you for your service

Dec 29, 2021 -

Lyxus responded

Thank you

September 05, 2021

Marc is very punctual and knowledgeable. He is friendly and will explain everything in detail so that you understand. I will definitely use the service again. More

by dmitriy.vilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2021 -

Herb Chambers Lexus of Sharon responded

Marc is one of our best! Thanks for supporting Herb Chambers Lexus of Sharon!

September 04, 2021

The main reason for me to do business at Herb Chambers Lexus is the service and customer service people, very friendly, knowledgeable and eager to solve the problems with my vehicle. I’m pleased to do bu More

by Fred
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Holden
Sep 07, 2021 -

Herb Chambers Lexus of Sharon responded

Fred - we strive to deliver best-in-class customer care, so this is a delight to hear. Thank you for the amazing review, and come visit us again soon! - your friends at Herb Chambers Lexus of Sharon

September 04, 2021

Mark is alway professional and greet you with courtesy. He truly cares about you experience and concerns. I’ll work with Mark for years and will continue to due his excellent service management skills. More

by gc121962
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Herb Chambers Lexus of Sharon responded

What a terrific review - thank you so much! We'll be sure to let Mark know his kind and attentive care makes all the difference to you - and we look forward to working with you again! Safe travels, from the entire Herb Chambers Lexus of Sharon team!

September 04, 2021

Very courteous and accommodating.. checked out an issue with the temperature gauge which resolved itself. Told me I could contact him if there was any further problem. More

by Ellieepsteinbaker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Sep 07, 2021 -

Herb Chambers Lexus of Sharon responded

We're glad we could be of assistance! Thank you for your review and for taking your business to Herb Chambers Lexus of Sharon - we'll see you again next time!

September 03, 2021

Top notch attention and service, 22 years driving Lexus models. Eric Costedio is the best service consultant!! Always helpful, accommodating and understanding customer needs and wants. More

by hlevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Sep 03, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you so much for being a loyal Lexus customer! We are delighted to hear that you can trust Eric to take excellent care of you and your vehicles. Have a wonderful weekend!

September 03, 2021

The service provided by Eric and Ronnie were was superb. They went above and beyond what we expected in terms of accommodating our service needs and the use of a loaner. We will remember this as a very plea More

by aoshaughnessy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
Sep 03, 2021 -

Herb Chambers Lexus of Sharon responded

We are so pleased to hear Eric and Ronnie were able to provide such a memorable experience for you! This is the type of service we pride ourselves on, and will certainly pass along your kind words to the team. Thank you for your support and we look forward to seeing you at Herb Chambers Lexus of Sharon next time!

September 02, 2021

Herb Chambers Lexus of Sharon is very accommodating to work with your schedule when scheduling appointments. Great looking and clean facility. The employees are very nice and professional. More

by Milan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
Sep 02, 2021 -

Herb Chambers Lexus of Sharon responded

We're glad you had an all-around excellent experience with us, and we appreciate your review! From the whole Herb Chambers Lexus of Sharon team - take care, and come back next time!

September 02, 2021

I went to Lexus of Sharon for service on my Lexus suv. And spoke with EricCastillo who help me with my paperwork, He explained the type of service I would receive today and if I had any questions , he wo More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Sep 02, 2021 -

Herb Chambers Lexus of Sharon responded

Mary, it is gratifying to hear that you were so well taken care of by Eric and the team! Thank you for trusting Herb Chambers Lexus of Sharon with your business and your vehicle. We hope to work with you again down the road!

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