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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,729 Reviews

2,729 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 09, 2021

Tina service was great too bad my issue was not resolved. As we discussed if it worsened I’ll be in touch hopefully that won’t be necessary More

by Harwich1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Holden
Sep 09, 2021 -

Herb Chambers Lexus of Sharon responded

It's great to hear that Tina's assistance was appreciated, but it's disappointing that we were unable to resolve your issue. If there is anything further we can do for you, or your issue does worsen please don't hesitate to reach out to me directly. I'd be happy to help. Best, Johnny Dang - General Manager - jdang@herbchambers.com

September 09, 2021

Always professional. Accurate about time it will take to complete service. Waiting area pleasant with good refreshments. Free car wash is a bonus. Rest rooms are kept in impeccable condition. More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Herb Chambers Lexus of Sharon responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. Thanks again and we look forward to seeing you next time, Ginny! - Herb Chambers Lexus of Sharon

September 09, 2021

Complimentary service was done. Service was easy to schedule on line. The service included a free car wash. Service was done on time as quoted. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Lexus of Sharon responded

All of us at Herb Chambers Lexus of Sharon greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. Have a great day, Wayne!

September 08, 2021

Great customer service and very friendly every time w w w w w w. We w w w w w. W the w. W w More

by RayT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Herb Chambers Lexus of Sharon responded

Hi Ray - We're honored that you rely on our team at Herb Chambers Lexus of Sharon for excellent customer service and friendly care from our staff! It means so much that you took the time to share your support for our business and we wish you safe travels until we see you next!

September 08, 2021

Professional, courteous, efficient. What else is there to say. It is always a very positive experience. Ideal may be the best descriptive. I am always impressed and appreciative. More

by paullacamera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Sep 08, 2021 -

Herb Chambers Lexus of Sharon responded

Paulla, it's wonderful to hear that our team impressed you! We're very proud of the professional, courteous, and efficient care we provide and it means so much to hear how appreciated our efforts are. Thank you for taking the time to share your positive experience at Herb Chambers Lexus of Sharon and we hope we'll have the chance to work with you again soon!

September 07, 2021

Service was great. Service was efficient and communication of anticipated services was clear and transparent. Always great service when I come to this Lexus dealership. More

by Ms.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Herb Chambers Lexus of Sharon responded

We're delighted we're meeting our high standards for service, Ms. J. Thank you for the fabulous review and for taking your business to Herb Chambers Lexus of Sharon!

September 06, 2021

Mark is always a pleasure working with when ever I take my car for any service at Lexus in Sharon. Thank you for your help. More

by Lyxus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Herb Chambers Lexus of Sharon responded

We're so happy that our commitment to great service stood out to you and will certainly pass along your thanks to Mark. Thank you for choosing Herb Chambers Lexus of Sharon!

Dec 29, 2021 -

Lyxus responded

Thank you for your service

Dec 29, 2021 -

Lyxus responded

Thank you

September 05, 2021

Marc is very punctual and knowledgeable. He is friendly and will explain everything in detail so that you understand. I will definitely use the service again. More

by dmitriy.vilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2021 -

Herb Chambers Lexus of Sharon responded

Marc is one of our best! Thanks for supporting Herb Chambers Lexus of Sharon!

September 04, 2021

Very courteous and accommodating.. checked out an issue with the temperature gauge which resolved itself. Told me I could contact him if there was any further problem. More

by Ellieepsteinbaker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Sep 07, 2021 -

Herb Chambers Lexus of Sharon responded

We're glad we could be of assistance! Thank you for your review and for taking your business to Herb Chambers Lexus of Sharon - we'll see you again next time!

September 04, 2021

The main reason for me to do business at Herb Chambers Lexus is the service and customer service people, very friendly, knowledgeable and eager to solve the problems with my vehicle. I’m pleased to do bu More

by Fred
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Holden
Sep 07, 2021 -

Herb Chambers Lexus of Sharon responded

Fred - we strive to deliver best-in-class customer care, so this is a delight to hear. Thank you for the amazing review, and come visit us again soon! - your friends at Herb Chambers Lexus of Sharon

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