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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,410 Reviews

2,410 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 11, 2024

The service was excellent! Everything was done very professional from beginning to end. They got you in and out with no headaches. Jackson was on top of everything which mad More

by Tthwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that Jackson and our team at Herb Chambers Lexus of Sharon provided you with an excellent service. We aim for smooth experiences like yours! Thanks for the review.

January 10, 2024

The Service Department is excellent and very accommodating. Today I was stuck on work calls and could not pick up my car. Mark knew I need the car for an early AM out of town appointment and More

by J&KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know our Service Department at Herb Chambers Lexus of Sharon could accommodate your needs and make things easier for you. It's great that Mark was able to arrange the car drop-off! Thanks for sharing this positive experience with us.

January 10, 2024

The staff is courteous, professional and promp. Great ambiance. Always completes needed repairs. Makes suggestions but is never overly aggresive. More

by drizzleit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with our team at Herb Chambers Lexus of Sharon. We always aim for professionalism and courtesy in all interactions. Thanks for your feedback!

January 09, 2024

Matt was professional and the service was done timely. Waiting area is nice and the staff there is nice and friendly. More

by BillH5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with Matt and our team at Herb Chambers Lexus of Sharon. We strive for professionalism and timely service, so it's great to see that reflected in your visit!

January 09, 2024

Service was fantastic! Ryan helped expedite the whole process and he kept me informed. He and the team are very professional. More

by Ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a fantastic experience with Ryan and our team at Herb Chambers Lexus of Sharon. We appreciate your kind words about the professionalism and communication during your visit!

January 09, 2024

My experience was that everybody I delt with was a true professional. My recommendation is that you keep making people happy like you did with me today. More

by alvin_39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Herb Chambers Lexus of Sharon responded

Alvin, it's great to know that our team at Herb Chambers Lexus of Sharon provided you with a professional experience. We appreciate your recommendation and we'll continue doing our best to make customers happy!

January 06, 2024

Excellent service, friendly and professional staff, keep you posted on the status of service, and update you promptly on the completion of service More

by Ajoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with our team at Herb Chambers Lexus of Sharon. We strive for excellent service and clear communication, so it's great to see that reflected in your visit!

January 05, 2024

Matthew in service is so great to work with. Always willing to listen and offer good suggestions while keeping price in mind . So glad he’s my service advisor. More

by Trocoal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Herb Chambers Lexus of Sharon responded

Tricia, we're delighted to know that Matthew has been providing excellent service at Herb Chambers Lexus of Sharon. We appreciate your feedback and look forward to assisting you in the future!

January 05, 2024

Excellent service from start to finish. Rayn is amazing and very knowledgeable. Thank you URI More

by Udahan@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for the five-star review of Herb Chambers Lexus of Sharon! We'll give kudos to Rayn for ensuring you receive top-notch service. Until next time!

January 04, 2024

Monica as usual was a pleasure to work with. Car was done early, she walked me to the cashier and then walked me to my car. Monica at Herb Chambers Lexus trully makes a difference! More

by sicard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marylin
Jan 04, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that Monica made your experience at Herb Chambers Lexus of Sharon a memorable one! It's always our goal to provide our customers with top-notch service. Thanks for sharing this positive feedback with us!

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