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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,731 Reviews

2,731 Reviews of Herb Chambers Lexus of Sharon - Service Center

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August 04, 2021

All of the staff are very friendly and courteous. Never feel like they are trying to take advantage of the customer. Overall good experience today. More

by Redsox2539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 05, 2021 -

Herb Chambers Lexus of Sharon responded

We strive to go above and beyond for our guests and will make sure the Herb Chambers Lexus of Sharon team knows their commitment to customer satisfaction was recognized. Thank you for your support and we hope to see you next time!

August 03, 2021

Service is impeccable at HC Lexus compared to other dealers that I’ve used. They are so professional that it makes it difficult to go elsewhere and expect the same level of service. More

by MC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Aug 04, 2021 -

Herb Chambers Lexus of Sharon responded

This feedback made our day! We're truly thrilled to hear we're providing the top-tier service and care we strive for, and we'll be sure to pass your kudos along to the team. Safe travels, from all your friends here at Herb Chambers Lexus of Sharon!

August 03, 2021

Highly professional, courteous and very user friendly. Mark Forcucci is a gem always helpful providing a good advise and very flexible. I have never had a bad or even not good enough experience there. All More

by Nrapoport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for posting about your recent visit to Herb Chambers Lexus of Sharon! It is wonderful to hear that Mark was so helpful and we look forward to working with you next time!

August 03, 2021

Outstanding people who genuinely care about you and value your time. Service is second to none -Ronni Travers is a rock star! She serves as a client advocate and provides exceptional communication. More

by BSully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Ronni and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back next time!

August 02, 2021

Ronnie went out off her way to make my service a great experience! Thank you Ronnie for the great experience at the Sharon Lexus dealership! More

by DebLea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for reviewing us, Deb! We're glad Ronni made your experience such a great one, and we hope to see you back at Herb Chambers Lexus of Sharon again next time! Take care!

August 02, 2021

Seamless service. Ronni was helpful in accommodating my additional service requests, as well as facilitating my loaner. She graciously applied a discount too! My car was ready in reasonable time More

by mcgrath0511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you so much for leaving us this excellent review! At Herb Chambers Lexus of Sharon, it's our pleasure to go the extra mile for our guests, and we're so glad to hear that Ronni did exactly that for you. We're thrilled your appointment was right on schedule, and hope that we have the chance to provide you with the same fantastic service in the future!

August 01, 2021

I cannot say enough about Ronnie Traverse. She recently went out of her way to squeeze me in and provide immediate service with her typical grace and smile! More

by Eileen McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Herb Chambers Lexus of Sharon responded

Eileen, Thanks for your amazing review of Herb Chambers Lexus of Sharon! We're pleased that Ronnie went above and beyond to help you out. We appreciate your business more than you know!

August 01, 2021

My service advisor Erick at this dealership was the best. My appointment was unscheduled and I was driving to NYC when I drove in and he quickly accommodated me and took care of everything needed, including More

by eshachak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Aug 02, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to let others know what being a guest with Herb Chambers Lexus of Sharon is like! We are so pleased Erick welcomed you into our dealership and was able to address your concerns and send you on your way in no time. Safe travels and have a great day!

July 31, 2021

Always a pleasure to visit this dealership. Eric is super. Very helpful and listens to you everytime. He is an exceptional employee and the perfect representative in dealing with the public. . More

by Rtierney54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Aug 02, 2021 -

Herb Chambers Lexus of Sharon responded

We appreciate your positive feedback. We will be sure to let Eric know you had a great experience working with him. Thank you for choosing Herb Chambers Lexus of Sharon!

July 31, 2021

Quick, easy, friendly and efficient…great service…as always! Herb Chambers Lexus of Sharon is the most professional Lexus dealership in all of New England. More

by Sean O’Shea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Herb Chambers Lexus of Sharon responded

What wonderful feedback - thank you so much, Sean! We'll be sure to share your kudos with the whole Herb Chambers Lexus of Sharon team. Come back again soon!

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