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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,690 Reviews

2,690 Reviews of Herb Chambers Lexus of Sharon - Service Center

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June 24, 2021

Very user friendly. Knowledgeable, thorough and trustworthy. Explain things very clearly. More

by Lkaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Nicole Thomas, Tina Holden
Jun 24, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the terrific feedback! We're excited to hear we were able to make your experience such a success, and we hope to see you again soon! - the Herb Chambers Lexus of Sharon team

June 23, 2021

Excellent service, highly recommend Herb Chambers Lexus of Sharon. My car was picked up & dropped off on time. Received a call from Mark Forcucci to go over the service that was going to be provided. Recei More

by homer830
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Herb Chambers Lexus of Sharon responded

Brandon - thank you for posting about your recent visit to Herb Chambers Lexus of Sharon. It's fantastic to hear that Mark provided you with a seamless experience during your last service visit. We look forward to taking care of you next time!

June 22, 2021

Service Advisor listened carefully to me regarding my damaged tire problem. Technician made appropriate replacement action happen. Vehicle work was prompt, timely, and restored into service. I’m a hap More

by Tire Replaced
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicenti
Jun 22, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your tires here at Herb Chambers Lexus of Sharon, and if you ever need anything else, don't hesitate to come back and see us again!

June 22, 2021

Everyone I dealt with was cordial, helpful, and professional. Everything went smoothly and effectively. More

by Markoleeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Herb Chambers Lexus of Sharon responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let the Herb Chambers Lexus of Sharon team know they were a big help during your visit. Your support means the world to us and we hope to see you again next time. Safe travels!

June 22, 2021

Herb Chambers is the Gold Standard that ever Auto Dealer can envy and strive to replicate. What makes Herb Chambers the Gold Standard is their focus and commitment to positive customer results and a strong More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Nicole Thomas, Tina Holden
Jun 22, 2021 -

Herb Chambers Lexus of Sharon responded

Hello Bob, Your review fills us with pride. As you mentioned, we do indeed strive to go above and beyond for our guests. We are delighted to hear you had an amazing experience with us and will make sure the Herb Chambers Lexus of Sharon team knows their commitment to customer satisfaction was recognized. We look forward to working with you again. Take care!

June 21, 2021

wish i could give more than 5 stars Ronnie is great More

by jjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Lexus of Sharon responded

We couldn't have asked for a much better review - thank you! We appreciate you supporting Herb Chambers Lexus of Sharon and hope to see you again next time!

June 21, 2021

I had the best experience with Ronni Travers at Lexus Herb Chambers service in Sharon MA, I come 45 minutes away from Providence Rhode Island even though I'm 5 minutes away from a local Lexus dealer beca More

by JohnAlexGarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Herb Chambers Lexus of Sharon responded

John, we appreciate you making the trip to work with us! It is terrific to hear that Ronni and the team always take such excellent care of you and your wife. Thank you from all of us at Herb Chambers Lexus of Sharon and safe travels until we see you next!

June 20, 2021

The process was stress free and pleasant. They even The process was stress free and pleasant. They even replaced my inspection sticker, which I did not realize was set to expire at the end of the mont More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Jun 20, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the lovely review! We are delighted we could provide a seamless service experience - that's what we strive for! Enjoy the new ride and we hope you have a wonderful day! - Herb Chambers Lexus of Sharon

June 19, 2021

Reintroduce car wash. It brought me back, and initiated my last three purchases. Allways walked through the showroom to look at new vehicles and meet sales associates. More

by George
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Lexus of Sharon responded

George, thank you for leaving your feedback. We appreciate your loyalty and, If there's anything else you'd like to share or discuss, I'd also invite you to get in touch with me directly. We hope to have the chance to earn your business again down the road. Best, Johnny Dang - General Manager - jdang@herbchambers.com

June 18, 2021

Mark as always is very helpful and professional. He is a credit to the Herb Chambers team. Marks advice is always spot with recommendations he makes. More

by BobG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for the shining review! We are delighted Mark continues to provide exceptional customer service each time you visit Herb Chambers Lexus of Sharon. We will certainly give him your kudos. We hope to see you next time and hope you have a wonderful day!

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