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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,718 Reviews

2,718 Reviews of Herb Chambers Lexus of Sharon - Service Center

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May 28, 2021

Eric greeted me immediately upon entering the service office area even though I was thirty minutes early. He had my account on his iPad ready to discuss the service plan and made suggestions given my add More

by chuckhrenchuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
May 28, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you, Chuck, for the 5-star review of Herb Chambers Lexus of Sharon! We're glad to hear that Eric took care of you during your last service visit!

May 28, 2021

Mini detail looks awesome. Very happy with service and even though construction is goingvon everything was clean and not noisy. Would higghly recommend the dealership More

by Nananoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
May 28, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

May 27, 2021

Mark always does an awesome job and I never have to worry about anything! Have been doing service here for 14 years and I would not even consider going anywhere else! More

by BK Broiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Holden
May 27, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for your kind feedback! It makes our day to hear that our staff are taking care of our valued customers. We will be sure to let Mark know you appreciate his help. All of us at Herb Chambers Lexus of Sharon are grateful for your continued confidence in our team. See you next time!

May 27, 2021

Ryan and staff we great. Took care of me and my car in a friendly and timely manner Wouldn’t go anywhere else. Thank you Tom Mcgowqn More

by tommcgowan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
May 28, 2021 -

Herb Chambers Lexus of Sharon responded

Tom, thank you for this wonderful review! There's nothing we love more than knowing our customers are in great hands and we're delighted to see that Ryan and the rest of the team took such excellent care of you. All of us here at Herb Chambers Lexus of Sharon look forward to seeing you back with us next time!

May 27, 2021

Thank you Eric and Lexus service department of Sharon, MA. I wouldn’t trust anyone else with my car other than you guys. You are simply the best! More

by sha4212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Nicole Thomas
May 27, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. We will be sure to let Eric know you are grateful for his help. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We hope to see you back at Herb Chambers Lexus of Sharon soon! Take care!

May 27, 2021

Fantastic. The service is Efficient. Product is super Reliable. Staff are Friendly. Enough said. Eric Castillo gets things done over there. Can’t be happier. More

by Bsaul17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
May 28, 2021 -

Herb Chambers Lexus of Sharon responded

Happy customers make us happy! Thank you for sharing so many kind words about Eric and our Herb Chambers Lexus of Sharon team. We appreciate your business and look forward to your next visit with us.

May 26, 2021

Ronni is amazing I work with Ronni ever time I have my car serviced Ronni has a great personality very caring & thoughtful Always thorough Explains everything in detail More

by Vonvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the kudos! Feedback from you is one way we know we are achieving our goals. We are thrilled to hear that Ronni made your service appointment a positive one. Let us know if we can assist you again! Have a great day! - The Herb Chambers Lexus of Sharon Team

May 25, 2021

Excellent service! Mark F in Sharon is the best at scheduling your every need! He anticipates the recalls and books you in with a loaner car NP! More

by BoSoxDiva
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you so much for sharing this positive feedback and giving a shout-out to Mark! We are thrilled to hear that you can depend on him for excellent feedback. Hope to see you next time at Herb Chambers Lexus of Sharon!

May 23, 2021

My car needed service for a variety of things. Mark, in service, ushered my car through the day while providing me with periodic updates. While keeping with my schedule the technicians provided expert assi More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you, Alexander, for the 5-star review of Herb Chambers Lexus of Sharon! We strive to deliver top-notch service and it is great to hear that came through to you!

May 22, 2021

Bring my Lexus 360 here and bring here for services. ALWAYS treated with respect and kindness and excellent treatment of car! Excellent experience every time. More

by Boyd41abbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
May 24, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to earn your business again down the road!

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