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Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,722 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,722 Reviews of Herb Chambers Lexus of Sharon - Service Center
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July 02, 2020
I continue to bring my 11 year old Lexus to Ronni because of her exceptional customer service. She knows how much I love my car and she is on my team to keep it looking it’s best and running it’s best!! I’m of her exceptional customer service. She knows how much I love my car and she is on my team to keep it looking it’s best and running it’s best!! I’m overjoyed wi. Her service and attention to detail. She is the very best at what she does! Thank u Ronni! More
by Nancycunningham1
Employees Worked With
July 01, 2020
What Professional Service Should Look Like I've been going to Mark for several years now, and he always takes great care of me and my vehicle when it needs servicing. I appreciate how honest an I've been going to Mark for several years now, and he always takes great care of me and my vehicle when it needs servicing. I appreciate how honest and professional Mark and the whole service team are. I wouldn't go anywhere else. Dan More
by Dan
Employees Worked With
June 30, 2020
We will never go anywhere else to have our car serviced. Ronni goes above and beyond to work with our needs. She is always a pleasure and really knows her stuff! Excellent experience and attention to detail Ronni goes above and beyond to work with our needs. She is always a pleasure and really knows her stuff! Excellent experience and attention to detail. More
by Jmj22
Employees Worked With
June 11, 2020
Nice experience ,good customer service ,very patient,I got all answer what I want ,I leased car and picked yesterday .nick pacheco and don xu they both best ever . got all answer what I want ,I leased car and picked yesterday .nick pacheco and don xu they both best ever . More
by yusongyue
Employees Worked With
Don Xu, Nick Pacheco
May 30, 2020
Top Notch Service. I have been fortunate to have had the opportunity to work with this Dealership for over 20 years. I have always felt that I was treated fairly by t I have been fortunate to have had the opportunity to work with this Dealership for over 20 years. I have always felt that I was treated fairly by these guys... Kudo's to Mark Forcucci, he has taken great care of me and my several Lexus's for way more than 20 years, In fact, Mark's Service in a significant reason I have stayed with Lexus. I discovered a problem with my car last night, now it's in the Shop and I am confident Mark will see to it that the issue is resolved promptly and fairly (and my car will be back in my hands, sparkling clean, in no time at all. More
by Dick from Sharon
Employees Worked With
Other Employees :
Spero Costin (who retired last year) Great Sales Guy.
May 29, 2020
I have been servicing with Lexus of Sharon for years. Ronni is always a pleasure to work with when my car comes in. The valet staff are always welcoming as well. Julio is great! And Ronni is the best! Ronni is always a pleasure to work with when my car comes in. The valet staff are always welcoming as well. Julio is great! And Ronni is the best! More
by kc
Employees Worked With
May 29, 2020
Ronni has always given such incredible service. She is like no other. We keep coming back year after year, Lexus, after Lexus, because of the exceptional service Herb Chambers Lexus provides. like no other. We keep coming back year after year, Lexus, after Lexus, because of the exceptional service Herb Chambers Lexus provides. More
by Lexuslove
Employees Worked With
May 01, 2020
Best Service Advisor - EVER Thank you Mark for all that you do for us! Mark Forcucci is the best sevice advisor. My family has been working with Mark Forcucci for close to 25 Thank you Mark for all that you do for us! Mark Forcucci is the best sevice advisor. My family has been working with Mark Forcucci for close to 25 years. Mark and the service department at Herb Chambers Lexus have always provided Plus 1 service. Consistently exceeds expectation. Great Cars, Great Service. I especially appreciate the additional service of picking up my car so that i can continue my Covid Work From Home activities without "taking time off". JH Riverside, RI More
by Jody H
Employees Worked With
April 08, 2020
Mark Forcucci Review Mark is an excellent service representative who is helpful, friendly, and knowledgeable. He is the reason that I continue to go to Herb Chambers Lexu Mark is an excellent service representative who is helpful, friendly, and knowledgeable. He is the reason that I continue to go to Herb Chambers Lexus of Sharon. More
by ericwendel
Employees Worked With
March 07, 2020
Best customer service ever . My check engine light went on when we were 300 miles from home. Herb Chambers Lexus was the nearest dealer, and conveniently located near Interstate . My check engine light went on when we were 300 miles from home. Herb Chambers Lexus was the nearest dealer, and conveniently located near Interstate 95. The receptionist was friendly and knowledgeable (she asked if the light was blinking or steady - because blinking would mean I needed a tow truck). When we arrived, everyone was professional and experienced. Service consultant Mark Forcucci secured a loaner so we could keep our plans to tour Brown University, and explained that there'd be a $160 diagnosis fee (fair enough). He called with updates to let me know when mechanics were inspecting the car. When we returned, we enjoyed wraps for lunch, refilled our coffee, and were updated that nothing was wrong with the car. Since there was no issue, did not charge me a thing. What more could you want in a dealer? The facility is beautiful, the staff is lovely. They even returned my Lexus freshly washed. Highly recommend! More
by cv
Employees Worked With
