Herb Chambers Lexus of Sharon - Service Center

Ken never disapoints! Whenever I come in to get maintenance services done, Ken always greets me with a smile. He's very educated and truly knows the ins and outs of the of Whenever I come in to get maintenance services done, Ken always greets me with a smile. He's very educated and truly knows the ins and outs of the of the company. A genuine person and a family man that knows the importance of respect and care. Outstanding and helpful person overall! More

Scratches Brought my car in after my wife hit it with her car. They brought us in immediately and took care of the scratches. Service was spot on and they also Brought my car in after my wife hit it with her car. They brought us in immediately and took care of the scratches. Service was spot on and they also gave my car a great detail! More

Great service and fast, too I am really pleased with the way my car came out after having some scratches removed. You can’t even tell now. Didn’t have to wait long and Ken was ve I am really pleased with the way my car came out after having some scratches removed. You can’t even tell now. Didn’t have to wait long and Ken was very professional. More

Great service, Ken. Ken always takes exceptional care of my car and my concerns. He is very polite and makes sure I am very satisfied with my service. He made my service Ken always takes exceptional care of my car and my concerns. He is very polite and makes sure I am very satisfied with my service. He made my service experience exceptional. Thank you John More

Great experience Very friendly and informative visit. Any question I had was answered and then some. Got my car in right at my appointment time and it was done faster Very friendly and informative visit. Any question I had was answered and then some. Got my car in right at my appointment time and it was done faster than expected. More

Repairs I had a great experience talking to Nicole. She answered all my questions! My car was finished when it was supposed to be! Thanks for making me feel w I had a great experience talking to Nicole. She answered all my questions! My car was finished when it was supposed to be! Thanks for making me feel welcome! More

Outstanding Experience...James Burbine ...all 10's I have nothing but excellent things about James Burbine. Upon driving into the dealership without an appointment he quickly found the problem but unfo I have nothing but excellent things about James Burbine. Upon driving into the dealership without an appointment he quickly found the problem but unfortunately the part had to be ordered. He was very apologetic but said it would be ordered and could be fixed tomorrow. The following day not alone did he replace the part he said he would speak with his boss (Brian M) and as a courtesy he was able have the the cost waived. He also cleaned the area like new! Needless to say I was very pleased and grateful. James was excellent throughout the the entire process. He is an asset to the dealership, the service and the Lexus brand. More

Excellent always! Always exceed expectations. Very accommodating and high service level since I’ve been coming to this dealer. Ronni is very responsive whenever I cont Always exceed expectations. Very accommodating and high service level since I’ve been coming to this dealer. Ronni is very responsive whenever I contact her for any questions on service. More

Scheduled Service I bring my car to Herb Chambers Lexus in Sharon, MA for all services for my car. I’m always greeted with a smile and treated with respect. In particul I bring my car to Herb Chambers Lexus in Sharon, MA for all services for my car. I’m always greeted with a smile and treated with respect. In particular, Ronnie always makes herself available for any questions or concerns I have. She returns calls at all hours of the day (even after she’s left the office). Ronnie continually keeps me updated on the status of my vehicle and makes reasonable service recommendations without being pushy. This is my 2 consecutive car purchased from this dealer and I would not go anywhere else to have it serviced. I’ve been working with Ronnie for years and she deserves the full 5 star rating. More

"Above and Beyond Service!" My car was due an oil change but James Burbine went above and beyond when I asked him to verify some noises on the vehicle. Took care of everything in My car was due an oil change but James Burbine went above and beyond when I asked him to verify some noises on the vehicle. Took care of everything in a courteous manors. Provided superb customer service to me and my wife. Thank you James and see you soon again... Josue More