Herb Chambers Lexus of Sharon - Service Center

Premium service from a premium brand. Ronni always seems to go above and beyond what is expected. Reason I keep coming back after 10 + years. Great company with even better customer servic Ronni always seems to go above and beyond what is expected. Reason I keep coming back after 10 + years. Great company with even better customer service. More

Great Service! I received great service from Ken, He provided thoughtful guidance regarding repair work for my car and was very prompt with retuning my calls. Great I received great service from Ken, He provided thoughtful guidance regarding repair work for my car and was very prompt with retuning my calls. Great job Ken! More

Seat Repair I Give this 5 star rating because of Ronni she is great nice personality and good customer service and is loyal keep being you RONN I Give this 5 star rating because of Ronni she is great nice personality and good customer service and is loyal keep being you RONN More

Outstanding Customer Service by Wayne McLaughlin I buy and only service my cars at Herb Chambers Lexus in Sharon. The reason I do that is because of Wayne McLaughlin who is my Service Advisor. Wayn I buy and only service my cars at Herb Chambers Lexus in Sharon. The reason I do that is because of Wayne McLaughlin who is my Service Advisor. Wayne is such a polished professional and treats every customer like a VIP. Every time I reach out to him, he gets back to me right away and makes sure that my concerns are addressed immediately. Whenever I leave the dealership, I am completely confident that my car is in perfect working order. There is absolutely nobody else I would trust with my GX. I have referred MANY people to this dealership who have since purchased cars and feel the same way I do. Outstanding customer service. More

Thank You Ronni Spoke with Ronni about best time to bring my Lexus in for a car wash and a oil change Ronni Help with all my questions. Very Helpful Spoke with Ronni about best time to bring my Lexus in for a car wash and a oil change Ronni Help with all my questions. Very Helpful More

Above and beyond I don’t know how else to describe my experience other than Ken went above and beyond what I expected. Every time I go to have my vehicles serviced I f I don’t know how else to describe my experience other than Ken went above and beyond what I expected. Every time I go to have my vehicles serviced I feel as if my car takes forever, but Ken always makes sure I am kept up to date and you can tell he actually cares. The service department has been lacking recently but Ken tries really hard to make sure I have the best experience even though things are out of his control. Ken has great potential and should not be ignored. More

Fast and courteous service I have found Mark to be very honest and truly has the customers best interest in mind. VERY rare these days. He’s a keeper Mr. Chambers ! I have found Mark to be very honest and truly has the customers best interest in mind. VERY rare these days. He’s a keeper Mr. Chambers ! More

Greate service Eric was my service advisor. Prompt courtegeous service. He is vary patient and professional and very helpful. I have awesome experience with this de Eric was my service advisor. Prompt courtegeous service. He is vary patient and professional and very helpful. I have awesome experience with this dealership, will recommend eric to all my friends. More

Emergency tire repair. Experienced a front tire blowout after hitting a raised manhole cover. Ken Alves (Service Consultant) was great to work with, and got me on way quickl Experienced a front tire blowout after hitting a raised manhole cover. Ken Alves (Service Consultant) was great to work with, and got me on way quickly. I've always had positive experiences with this dealership and this is just another example. Highly recommended! More

Customer service is the best I have had my 2008 ES350 service at Herb Chambers for a number of year. Mark Forcucci is my service advisor. During this time Mark has treated me lik I have had my 2008 ES350 service at Herb Chambers for a number of year. Mark Forcucci is my service advisor. During this time Mark has treated me like a gentleman. Mark is friendly and focused on my needs and what is required to keep my vehicle in tip top shape. Mark stated that my Lexus would be ready within two hours and it was, washed and ready to go. When I know that service is required I can count on Mark to have my best interest at hand. I would highly recommend this dealership to anyone. More