Herb Chambers Lexus of Sharon - Service Center

Above and beyond I don’t know how else to describe my experience other than Ken went above and beyond what I expected. Every time I go to have my vehicles serviced I f I don’t know how else to describe my experience other than Ken went above and beyond what I expected. Every time I go to have my vehicles serviced I feel as if my car takes forever, but Ken always makes sure I am kept up to date and you can tell he actually cares. The service department has been lacking recently but Ken tries really hard to make sure I have the best experience even though things are out of his control. Ken has great potential and should not be ignored. More

Fast and courteous service I have found Mark to be very honest and truly has the customers best interest in mind. VERY rare these days. He’s a keeper Mr. Chambers ! I have found Mark to be very honest and truly has the customers best interest in mind. VERY rare these days. He’s a keeper Mr. Chambers ! More

Greate service Eric was my service advisor. Prompt courtegeous service. He is vary patient and professional and very helpful. I have awesome experience with this de Eric was my service advisor. Prompt courtegeous service. He is vary patient and professional and very helpful. I have awesome experience with this dealership, will recommend eric to all my friends. More

Emergency tire repair. Experienced a front tire blowout after hitting a raised manhole cover. Ken Alves (Service Consultant) was great to work with, and got me on way quickl Experienced a front tire blowout after hitting a raised manhole cover. Ken Alves (Service Consultant) was great to work with, and got me on way quickly. I've always had positive experiences with this dealership and this is just another example. Highly recommended! More

Customer service is the best I have had my 2008 ES350 service at Herb Chambers for a number of year. Mark Forcucci is my service advisor. During this time Mark has treated me lik I have had my 2008 ES350 service at Herb Chambers for a number of year. Mark Forcucci is my service advisor. During this time Mark has treated me like a gentleman. Mark is friendly and focused on my needs and what is required to keep my vehicle in tip top shape. Mark stated that my Lexus would be ready within two hours and it was, washed and ready to go. When I know that service is required I can count on Mark to have my best interest at hand. I would highly recommend this dealership to anyone. More

Great customer service!! We got top notch customer service having our car serviced at Lexus! Ronni made our experience effortless! We will recommend Ronni and Lexus to all our We got top notch customer service having our car serviced at Lexus! Ronni made our experience effortless! We will recommend Ronni and Lexus to all our family and friends. More

Excellent service experience Eric in service provided a great experience last week. I was waiting for a routine service and was promised my car in 90 minutes. It was washed and r Eric in service provided a great experience last week. I was waiting for a routine service and was promised my car in 90 minutes. It was washed and ready in that time. He had also taken $40, from a coupon offer, from my bill. Highly recommend Eric. More

Service department is amazing Wayne handled my most recent service- he is so wonderful to work with. He calls you back quickly, stays in touch regarding your appointment and servic Wayne handled my most recent service- he is so wonderful to work with. He calls you back quickly, stays in touch regarding your appointment and service and went out of his way to ensure I could get a NX as a loaner while my car was being serviced. 110% customer service More

Couldn't ask for better service Customer service is stellar and the service itself is fantastic! From the moment you walk in to the moment you leave you are treated like you are the Customer service is stellar and the service itself is fantastic! From the moment you walk in to the moment you leave you are treated like you are the most important customer to ever enter! More

James Burbine helped me again !!! I would like to thank James Burbine, he helped me out twice this month, once with a tire blow out when I hit a pot hole and again with a squeak I had. I would like to thank James Burbine, he helped me out twice this month, once with a tire blow out when I hit a pot hole and again with a squeak I had. I know he has a lot of customers but he always makes you feel like your his top priority ! More