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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,776 Reviews

2,776 Reviews of Herb Chambers Lexus of Sharon - Service Center

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June 05, 2024

Excellent customer service! The service staff and the lady manning the cafe treated me like a valued guest. More

by Belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Jun 05, 2024 -

Herb Chambers Lexus of Sharon responded

Belinda, we're delighted to hear you felt like a valued guest at Herb Chambers Lexus of Sharon! Thanks for the kind words about our service staff and cafe team.

June 05, 2024

My car came in with less than 19,000 miles. I was asked if I wanted an oil change. When I arrived at home I was wondering why I was not offered the 20,000 mile maintenance instead of paying f More

by C.C.W
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson Callahan
Jun 12, 2024 -

Herb Chambers Lexus of Sharon responded

Hi CCW - Thank you for the feedback. Recommendations for services are made when they are due. We apologize that we didn't provide the recommendation during your visit. Sincerely, Johnny Dang - General Manager

June 04, 2024

Check in was smooth. The advisor quickly processed the work order and the work was completed on time and in good order. Great place to have car serviced The advisor was g More

by mazzarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Herb Chambers Lexus of Sharon responded

Thanks for sharing your experience! We're glad to hear the check-in process was smooth and that our team at Herb Chambers Lexus of Sharon took good care of you. We appreciate your support!

May 31, 2024

Scott was awesome when I went in for my 50K mile service. He was extremely professional and informative!! More

by Derrick Stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service
May 31, 2024 -

Herb Chambers Lexus of Sharon responded

Derrick, we're glad to hear Scott provided such professional and informative service during your visit at Herb Chambers Lexus of Sharon! Thanks for sharing your experience!

May 31, 2024

Great dealership to do business with. However, my recent Oil change in front brake service, which was scheduled for 9 AM took an extraordinary amount of time. They asked what time I neede More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Herb Chambers Lexus of Sharon responded

Hi Curt, Thank you for the 5-star rating. My apologies for not meeting the time expectations of your visit. Thank you for your continued support and loyalty to us. Sincerely, Johnny Dang - General Manager

May 31, 2024

The customer is valued. Every person from sales to service is professional,knowledgeable and conscientious. More

by jnarsasian
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Than, Randy Vicente
Jun 03, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that you felt valued and well taken care of by our team at Herb Chambers Lexus of Sharon. Thanks for the fantastic feedback!

May 31, 2024

Scott is the best. Extremely helpful, personable and the best service ever! This dealership is definitely the best! More

by foster.cassandra.22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 03, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Scott provided you with exceptional service at Herb Chambers Lexus of Sharon! Thanks for the fantastic review and your kind words about our dealership.

May 30, 2024

Herb Chamber Lexus of Sharon is a great place to have your car service the dealership is very clean. More

by jcox1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for leaving Herb Chambers Lexus of Sharon a five-star review! We are thrilled that you enjoy bringing your vehicle here for service!

May 25, 2024

Monica was very helpful and the whole process was informative and respectful. I will definitely come back. More

by Bigblack07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Matthew’s
May 27, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Monica provided such helpful and respectful service at Herb Chambers Lexus of Sharon. Looking forward to your next visit!

May 25, 2024

Monica took good care of us. The service was performed perfectly. She answered all my questions. More

by Amjethq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers Lexus of Sharon responded

We are glad to hear that Monica provided excellent service, and we will share your kind words with her. Thanks for choosing Herb Chambers Lexus of Sharon.

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