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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,703 Reviews
Call Service Center (508) 668-5600

2,703 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 27, 2024

Since I’ve known Mark Forcucci at Lexus of Sharon for more than 20 years, he has consistently provided me with excellent service.. very excellent indeed. More

by Ishmeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Herb Chambers Lexus of Sharon responded

Ishmeal, it's great to know that Mark has been able to provide you with such excellent service over the years at Herb Chambers Lexus of Sharon. Thanks for sticking with us!

January 26, 2024

Treated very professionally and within time period quoted. Waiting area was fine and refreshments good. More

by Boress
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience at Herb Chambers Lexus of Sharon! We strive for professionalism and timely service. Thanks for the feedback on our waiting area too, we hope to see you again soon!

January 26, 2024

My service person, Monica, always goes above and beyond to make sure I am very well taken care of. She is EXCELLENT! More

by Michelle J
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Herb Chambers Lexus of Sharon responded

Michelle, we're delighted to know Monica has been taking great care of you during your visits to Herb Chambers Lexus of Sharon! Thanks for sharing your kind words with our team - see you down the road!

January 26, 2024

Mathew was very nice and efficient. My car was done in less time then expected More

by Snowfall@2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Herb Chambers Lexus of Sharon responded

We are glad to hear that Mathew and the team provided efficient service. Thank you for choosing Herb Chambers Lexus of Sharon!

January 26, 2024

They do a great job with their service and drop off and pick up of my vehicle More

by Murphyathouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Jan 26, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for leaving Herb Chambers Lexus of Sharon a five-star review! We are happy to hear your service visit went smoothly. Take care!

January 25, 2024

Quick , great & friendly client service ! Feeling welcomed the moment you step through the dealership door More

by Emil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

Emil, we're delighted to know you felt welcomed from the moment you stepped into Herb Chambers Lexus of Sharon. Thanks for highlighting our quick and friendly service!

January 25, 2024

The Sharon Lexus dealership is a very clean, open, comfortable space, with friendly service and interactions. More

by michaelpratt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Jan 26, 2024 -

Herb Chambers Lexus of Sharon responded

Michael, we're glad to know you found our dealership comfortable and clean. Our team at Herb Chambers Lexus of Sharon always aims for friendly service! Thanks for your review.

January 25, 2024

This was our first visit to Herb Chambers Lexus and could have been more please with the service, communication and the accommodations. More

by Tom C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

Tom, we're delighted to know your first visit to Herb Chambers Lexus of Sharon was a positive one! Thanks for sharing this feedback and we look forward to serving you again in the future.

January 25, 2024

The service department is always accommodating, runs on time or ahead of schedule and is respectful of my time. Monica Paz in particular is communicative, ensures clarity on work to be done and clearly exp More

by bjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

Thanks for recognizing our team's efforts! We'll be sure to let Monica know her service stands out and we look forward to seeing you down the road at Herb Chambers Lexus of Sharon!

January 25, 2024

The service department is excellent Jackson my representative was very helpful explaining the repairs that were extensive and he did everything to ensure the cost was not astronomical. This servic More

by Dmnrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Callahan
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Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know our service department at Herb Chambers Lexus of Sharon was able to assist you effectively, especially with managing the cost! Thanks for sharing your experience — we'll make sure Jackson gets your positive feedback!

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