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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,738 Reviews

2,738 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 25, 2024

The service department is always accommodating, runs on time or ahead of schedule and is respectful of my time. Monica Paz in particular is communicative, ensures clarity on work to be done and clearly exp More

by bjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

Thanks for recognizing our team's efforts! We'll be sure to let Monica know her service stands out and we look forward to seeing you down the road at Herb Chambers Lexus of Sharon!

January 25, 2024

This was our first visit to Herb Chambers Lexus and could have been more please with the service, communication and the accommodations. More

by Tom C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

Tom, we're delighted to know your first visit to Herb Chambers Lexus of Sharon was a positive one! Thanks for sharing this feedback and we look forward to serving you again in the future.

January 25, 2024

The service department is excellent Jackson my representative was very helpful explaining the repairs that were extensive and he did everything to ensure the cost was not astronomical. This servic More

by Dmnrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Callahan
Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know our service department at Herb Chambers Lexus of Sharon was able to assist you effectively, especially with managing the cost! Thanks for sharing your experience — we'll make sure Jackson gets your positive feedback!

January 25, 2024

The Sharon Lexus dealership is a very clean, open, comfortable space, with friendly service and interactions. More

by michaelpratt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Jan 26, 2024 -

Herb Chambers Lexus of Sharon responded

Michael, we're glad to know you found our dealership comfortable and clean. Our team at Herb Chambers Lexus of Sharon always aims for friendly service! Thanks for your review.

January 25, 2024

Quick , great & friendly client service ! Feeling welcomed the moment you step through the dealership door More

by Emil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

Emil, we're delighted to know you felt welcomed from the moment you stepped into Herb Chambers Lexus of Sharon. Thanks for highlighting our quick and friendly service!

January 24, 2024

great service efficient met all my needs on time freindly staff and nice cafe while waiting ! More

by josephhoran1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Herb Chambers Lexus of Sharon responded

Joseph, it was our pleasure to attend to your needs in a timely manner! We're also delighted to hear you appreciated our team's customer service and the cafe. Thank you for choosing Herb Chambers Lexus of Sharon!

January 24, 2024

Everyone from the minute I pulled into the garage to checkout is pleasant, professional, on time - a seamless experience! More

by Cvc6384
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know your experience at Herb Chambers Lexus of Sharon was seamless and professional. Thanks for sharing this positive feedback with us!

January 24, 2024

The entire crew were excellent. Matt especially went beyond expectations. He handled everything perfectly executed a precise time schedule and found I had an expired inspection stic More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that Matt and the team at Herb Chambers Lexus of Sharon exceeded your expectations! It's great to see you had a smooth experience with us. Thanks for sharing - we appreciate it!

January 23, 2024

My service rep, Matthew Kline was great. Informative explained all and kept me up to date More

by cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your top-notch experience with Matthew at Herb Chambers Lexus of Sharon! Have a stellar day!

January 22, 2024

I am thoroughly pleased with the service provided by Lexus, Sharon. From the ease of scheduling an appointment, to service hours, to the meeting with an advisor upon arrival and the perks offered at the More

by judyk819brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Jan 23, 2024 -

Herb Chambers Lexus of Sharon responded

Judy, we're delighted to know that you had such a positive experience with our service department at Herb Chambers Lexus of Sharon. Trust is essential when it comes to vehicle maintenance, and we appreciate your confidence in us!

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