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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,738 Reviews

2,738 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 04, 2024

Great sales and service departments. I will be back to this dealership in the near future. More

by pkapadia814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are looking forward to seeing you again at Herb Chambers Lexus of Sharon!

December 31, 2023

Great job on vehicle service. Randy Vicente service manager did an excellent job explaining and discussing options.Thank you More

by Burnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jan 02, 2024 -

Herb Chambers Lexus of Sharon responded

Burnie, we're glad to know Randy and our team at Herb Chambers Lexus of Sharon provided you with excellent service. Thanks for the positive feedback!

December 29, 2023

Very Good customer service ! Mark is the best ! The dealer in general has great customer service More

by t.nadeau2011@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We appreciate the kind feedback about Mark and hope to see you again at Herb Chambers Lexus of Sharon!

December 29, 2023

This was hands down the best car service I have ever received. Ronni was great and helped me troubleshoot a couple of things in intake. And made helpful recommendations. Car was spotless upon pickup h More

by jongworek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you had a top-notch experience with Ronni and our team at Herb Chambers Lexus of Sharon. We always aim for transparency in costs and appreciate your recognition on this! Safe travels!

December 29, 2023

I am grateful ​‌to Ronni for the assistance with my car when it had to be towed from Bolton to Sharon because I drained the battery and AAA fried the fuse box. Ronni sent a loaner to the house while waitin More

by Sam S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Herb Chambers Lexus of Sharon responded

Sam, we're so glad to know that Ronni was able to assist you during such a stressful time. We always aim for top-notch service here at Herb Chambers Lexus of Sharon and it's great knowing our team delivered just that! Thanks for your loyalty!

December 29, 2023

Very professional and courteous… this is a great service department. I won’t go anywhere else! More

by Mckeownholly82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We appreciate your support and hope to see you again at Herb Chambers Lexus of Sharon!

December 29, 2023

I was very satisfied with customer service at Herb Chamber Lexus. I had all my issues resolved More

by klamotte0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Dec 29, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We hope to see you again at Herb Chambers Lexus of Sharon!

December 29, 2023

Everyone is always so pleasant and easy to deal with. My car came back, spotless, and I was very pleased with the service More

by Dbenoit99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a pleasant experience with us at Herb Chambers Lexus of Sharon and that your car came back spotless! Thanks for the positive feedback, we appreciate it.

December 28, 2023

Service was great! Service manager, Marc, explained all services that would be performed and the estimated cost of each service. More

by Lexus-Recall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a great experience with our service manager, Marc! We always aim for transparency here at Herb Chambers Lexus of Sharon. Thanks for the positive feedback!

December 28, 2023

Great service. True experts with their knowledge. Loaner car and valet service is amazing. Only issue I have is cost. Very expensive. More

by Larry Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Herb Chambers Lexus of Sharon responded

Larry, we're glad to know you appreciated our service and expertise at Herb Chambers Lexus of Sharon. We understand your concerns about cost and strive to provide the best value possible. Thanks for sharing your feedback!

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