Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,678 Reviews of Herb Chambers Lexus of Sharon - Service Center
Maintenance work is always done in a reasonable time. Very honest on work that needs to be done or doesn't need to be done. Everyone is very helpful and pleasant. Very honest on work that needs to be done or doesn't need to be done. Everyone is very helpful and pleasant. More
We are very particular about how our car is handled when being serviced. Mark Forcucci was very patient and listened to our needs. He didn't get impatient or exasperated when we mentioned our needs 4-5 ti being serviced. Mark Forcucci was very patient and listened to our needs. He didn't get impatient or exasperated when we mentioned our needs 4-5 times. And, our needs are minor, not a major ask. I very much appreciate Mark's handling of our situation. I came to Lexus of Sharon because of car trouble. Luckily, a Lexus dealership was nearby, else I would've been stuck. Besides listening to our needs about handling our car, Mark had our car brought in and he didn't try to sell us anything. We just wanted to get our car diagnosed quickly and get back home. Mark told me what the technician found, told me the cost, and got me a loaner. I was on my way home very quickly. I very much appreciate how he handled things. We normally go to Lexus of Watertown because it's closer. But, it maybe worth going to Lexus of Sharon for the great service. More
Very professional. Well maintained facilities. Service provider was very courteous. Service was quick and thorough. It was a pleasant experience. I will continue to use Well maintained facilities. Service provider was very courteous. Service was quick and thorough. It was a pleasant experience. I will continue to use them for my car maintenance. More
I was doing the 1st service to my new Lexus. Julio was very welcoming when I arrived to the garage. Then I waited like 15 minutes (the reason I'm not rating it 5 stars) for my advisor, Randy Vi Julio was very welcoming when I arrived to the garage. Then I waited like 15 minutes (the reason I'm not rating it 5 stars) for my advisor, Randy Vicente. Probably he was dealing with something because I saw it walking in the area. But he was very attentive and answered all my questions. He took the time to explain everything to what expect from now on. More
Very nice experience with Herb Chambers, and the attendant “Monica Paz” is excellent, Very professional, attentive, friendly, very pleasant! attendant “Monica Paz” is excellent, Very professional, attentive, friendly, very pleasant! More
The service was very organized. They expected me . They explained exactly what services would be provided. The service rep, Matt was very professional. They expected me . They explained exactly what services would be provided. The service rep, Matt was very professional. More
Showed up with no appointment and was taken care of quickly and effeciently. Great service quickly and effeciently. Great service More
Great service team . I’m on and out and don’t mind waiting for me car. I’m on and out and don’t mind waiting for me car. More
Friendly staff, great service, clean facilities, shorter time needed to complete the service than expected time needed to complete the service than expected More
Herb chambers is the very best service. Thank you for doing such a great job. Thank you for doing such a great job. More