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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,678 Reviews

2,678 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 01, 2023

Exceptional service! !! 5⭐️ The work to be performed was explained and a service car was provided. The work was completed in the estimated time given. Professional and cou More

by Fireman,Al3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Sep 01, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you had an exceptional service experience with us at Herb Chambers Lexus of Sharon! It's always our goal to provide clear communication and professional, courteous service. Thanks for your kind words!

Sep 01, 2023 -

Fireman,Al3 responded

My location mishap tells you I’ve been a long time customer and will continue to be for a reason! Exceptional in every way.

September 01, 2023

Excellent dealership all around. Superb customer service, service rep service and promptness of completion of service! Thank you Jackson! More

by Pamamair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Sep 05, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had an excellent experience at Herb Chambers Lexus of Sharon. Your compliments about our customer service and promptness are greatly appreciated! We'll pass your thanks on to Jackson.

September 01, 2023

Ronni is the best! She is attentive and always has a pleasant disposition. Whenever I have a service appointment she answers all of my questions as well as addresses my More

by faithp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Ko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that Ronni was able to provide you with the excellent service we strive for at Herb Chambers Lexus of Sharon. We appreciate your feedback and look forward to seeing you again!

August 31, 2023

Ryan Valadao has been my service advisor for years. He's very attentive, helpful and knowledgeable. Also VERY responsive when I have questions or concerns. He's truly an asset to Lexus of Sharon. If yo More

by aaronrealty7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Aug 31, 2023 -

Herb Chambers Lexus of Sharon responded

Aaron, it's great to know that Ryan has been providing you with excellent service over the years at Herb Chambers Lexus of Sharon. We appreciate your recommendation, and we're here for any future needs!

August 31, 2023

The service advisor Monica is so nice and she helped me a lot! I always have a great experience when I visit this dealership. Thank you! More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that Monica was able to assist you during your visit at Herb Chambers Lexus of Sharon. It's always our goal to provide a great experience for our customers, and we appreciate the positive feedback!

August 31, 2023

Five (5) stars for this dealership! I always experience best in class service when I visit Herb Chambers Lexus of Sharon. Mark F. and the service team are excellent and professional. More

by amham82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin on the service team, expert with wheels!
Sep 01, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for the stellar review! We're delighted to know that Mark and the team at Herb Chambers Lexus of Sharon have consistently delivered top-notch service. We appreciate your support and look forward to working with you again in the future!

August 30, 2023

Jackson did a great job taking care of me with my vehicle with some tricky issues. More

by Mike H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Aug 30, 2023 -

Herb Chambers Lexus of Sharon responded

We are so glad to hear that Jackson took excellent care of you, Mike. Thank you for choosing Herb Chambers Lexus of Sharon!

August 30, 2023

Very responsive to our needs Efficient scheduling and can always fit us in when necessary Great support amenities that make each visit a pleasure Employees who are warm friendly and helpful More

by Fgimail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you've had such a positive experience with us at Herb Chambers Lexus of Sharon. Our team always strives to provide efficient, friendly service, and we appreciate your feedback!

August 30, 2023

There was a service campaign for my 2024 model car, and the valet took the car from my house as I am living far from the service and left a loaner. Evenif I have been informed that my car will be back in d More

by NU
Recommend Dealer
No
Employees Worked With
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Great service in a timely manner. Brian was helpful , very polite and informative Need more people in the service department like him. More

by sonjaflintstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
Aug 30, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a great experience with Brian at Herb Chambers Lexus of Sharon! We appreciate your feedback and will certainly pass along the kind words. Thanks for all your support!

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