Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,678 Reviews of Herb Chambers Lexus of Sharon - Service Center
Exceptional service! !! 5⭐️ The work to be performed was explained and a service car was provided. The work was completed in the estimated time given. Professional and cou !! 5⭐️ The work to be performed was explained and a service car was provided. The work was completed in the estimated time given. Professional and courteous as always. Thanks Herb Chambers Lexus of Norwood Ma. More
Excellent dealership all around. Superb customer service, service rep service and promptness of completion of service! Thank you Jackson! Superb customer service, service rep service and promptness of completion of service! Thank you Jackson! More
Ronni is the best! She is attentive and always has a pleasant disposition. Whenever I have a service appointment she answers all of my questions as well as addresses my She is attentive and always has a pleasant disposition. Whenever I have a service appointment she answers all of my questions as well as addresses my concerns. More
Ryan Valadao has been my service advisor for years. He's very attentive, helpful and knowledgeable. Also VERY responsive when I have questions or concerns. He's truly an asset to Lexus of Sharon. If yo He's very attentive, helpful and knowledgeable. Also VERY responsive when I have questions or concerns. He's truly an asset to Lexus of Sharon. If you're considering servicing your vehicle he's the only advisor I would recommend assisting you. More
The service advisor Monica is so nice and she helped me a lot! I always have a great experience when I visit this dealership. Thank you! lot! I always have a great experience when I visit this dealership. Thank you! More
Five (5) stars for this dealership! I always experience best in class service when I visit Herb Chambers Lexus of Sharon. Mark F. and the service team are excellent and professional. I always experience best in class service when I visit Herb Chambers Lexus of Sharon. Mark F. and the service team are excellent and professional. More
Very responsive to our needs Efficient scheduling and can always fit us in when necessary Great support amenities that make each visit a pleasure Employees who are warm friendly and helpful can always fit us in when necessary Great support amenities that make each visit a pleasure Employees who are warm friendly and helpful More
There was a service campaign for my 2024 model car, and the valet took the car from my house as I am living far from the service and left a loaner. Evenif I have been informed that my car will be back in d the valet took the car from my house as I am living far from the service and left a loaner. Evenif I have been informed that my car will be back in during the same day, when I asked them, they said it would be returned the day after. I told them I won't be at home as I am working and I have arranged myself by thinking that the car will be back on the same day. I asked them to bring my car back after 5 pm when I arrive home but valet called me in the morning and told me that he is leaving the service to drop my car and they can't drop after 5 pm. So, I had to leave the office and cancel my scheduled meetings. I have been informed that all vehicles receive a complimentary wash and vacuum with every service, but it wasn't the case for my car. It came back as it was before. Everything was totally unorganized! It was my first service experience, but it wasn't the best one. More
Great service in a timely manner. Brian was helpful , very polite and informative Need more people in the service department like him. Brian was helpful , very polite and informative Need more people in the service department like him. More