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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,679 Reviews
Call Service Center (508) 668-5600

2,679 Reviews of Herb Chambers Lexus of Sharon - Service Center

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August 29, 2023

Great service in a timely manner. Brian was helpful , very polite and informative Need more people in the service department like him. More

by sonjaflintstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
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Aug 30, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a great experience with Brian at Herb Chambers Lexus of Sharon! We appreciate your feedback and will certainly pass along the kind words. Thanks for all your support!

August 29, 2023

Approachable helpful staff . Nice facility with room to wait with no crowding . Efficient drop off for service More

by natsandjames
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Aug 29, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for sharing your kind words with the team at Herb Chambers Lexus of Sharon! We're always here to ensure you feel comfortable and accommodated throughout your vehicle's service. See you down the road!

August 28, 2023

Prompt courteous service from the service rep. I brought my car in for it’s last complimentary service and the service was done in the time told to me by my service rep More

by andrewsfam7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Aug 29, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate your feedback! It's great to know that our team at Herb Chambers Lexus of Sharon was able to provide you with prompt and courteous service. We look forward to assisting you in the future!

August 28, 2023

Herb Chambers Lexus of Sharon is a first class operation. They are very professional and courteous. I have been very pleased with their Service Department since we bought the car in 2018! More

by Bmetzger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you've had consistently positive experiences with our service team at Herb Chambers Lexus of Sharon since 2018! We appreciate your kind words and look forward to continuing the great service!

August 28, 2023

Herb chambers Lexus in Sharon has been outstanding. For the past 10 years their service has taken care of all our RX 450 issue. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Report | Print
Aug 29, 2023 -

Herb Chambers Lexus of Sharon responded

John, it's great to know that our team at Herb Chambers Lexus of Sharon has been able to consistently provide you with outstanding service over the past decade! We appreciate your loyalty and look forward to your next visit. Safe travels!

August 28, 2023

The best better than all the rest courteous helpful and very polite I would definitely recommend Lexus to family & friends this isn’t my first Lexus and it won’t be my last. More

by Jester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente, Ryan Valadao
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Aug 28, 2023 -

Jester responded

Good day Herb Chambers I just would like to express my gratitude for the excellent speedy service that you’ve provided once again I look forward in the near future to purchasing an electric vehicle once I learn more about them. Thank you see you soon !!!!Jester !!

Aug 29, 2023 -

Herb Chambers Lexus of Sharon responded

It makes our day to receive this feedback! Thank you for sharing this glowing praise for our team at Herb Chambers Lexus of Sharon. It's an honor to have earned your confidence and we look forward to working with you again down the road. Safe travels!

August 28, 2023

Helpful, pleasant, fast and through. Job well done. Very pleased with service that was performed. More

by bernie.nesports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Herb Chambers Lexus of Sharon responded

Bernie, it was our pleasure to deliver courteous, prompt, and attentive service! Thank you for sharing your appreciation for our work at Herb Chambers Lexus of Sharon!

August 26, 2023

When I needed a new battery, Mark Forcucci arranged the necessary service immediately. I can always count on him. More

by rhooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that Mark was able to assist you promptly with your battery service at Herb Chambers Lexus of Sharon. Thanks for trusting us and sharing this positive review!

August 26, 2023

Working with Randy was great, I was in and out. Nice waiting area upstairs too More

by dfenderson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Report | Print
Aug 28, 2023 -

Herb Chambers Lexus of Sharon responded

We are happy to hear that your service experience with Randy was great! Thank you for choosing Herb Chambers Lexus of Sharon.

August 26, 2023

Professional and polite. Monica was great! Wish I didn’t have to wait for 90 minutes, but Monica was wonderful More

by Exist lover
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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Aug 28, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with Monica at Herb Chambers Lexus of Sharon. We appreciate your patience and feedback about the wait time, we'll work on improving that aspect. Thanks for leaving us a review!

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