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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,688 Reviews

2,688 Reviews of Herb Chambers Lexus of Sharon - Service Center

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August 13, 2023

It was fast, comfortable and luxury. They are professionals. Service and inspection stocker for 30 min. Love them More

by Shmelev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Aug 15, 2023 -

Herb Chambers Lexus of Sharon responded

Shmelev, we're delighted to know you had a swift and comfortable experience at Herb Chambers Lexus of Sharon. Thanks for your kind words about our team's professionalism!

August 12, 2023

Everyone is always so polite and understanding. Great experience when I visit and call this dealership. More

by Kemisha35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Aug 14, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that you've had consistently positive experiences with us at Herb Chambers Lexus of Sharon. Thanks for the kind words, and we look forward to your next visit!

August 11, 2023

Monika was the nicest service person you can get. Professional, courteous and informative. She kept in touch, provided updates and made sure I was on my way promptly when service on my vehicle wa More

by Gary P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Herb Chambers Lexus of Sharon responded

Gary, we're delighted to know that Monika provided you with such excellent service at Herb Chambers Lexus of Sharon. We appreciate your feedback and look forward to assisting you again in the future!

August 11, 2023

Professional dealership and awesome customer service from the staff. Really care for your vehicle and are always informative. More

by nu207638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had a positive experience with our team at Herb Chambers Lexus of Sharon. We always strive for top-notch customer service and we're glad it shows! Thanks for the review.

August 10, 2023

I’m always pleased with the service provided by Lexus of Sharon. They’re familiar with my cars history, set proper expectations about the work to be done and timing, and always friendly to work with. This More

by scottbrown716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Aug 11, 2023 -

Herb Chambers Lexus of Sharon responded

Scott, we're delighted to know that you've consistently had a positive experience with us at Herb Chambers Lexus of Sharon. It's great to see that Randy upheld the high standards we strive for! Thanks for your continued support and trust in our service team.

August 08, 2023

excellent service. Randy was knowledgeable and helpful. Price high but I guess that’s the price of owning a lexus More

by slepkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Aug 09, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you found our service excellent and Randy helpful at Herb Chambers Lexus of Sharon. Indeed, owning a Lexus is an experience like no other! Thanks for your feedback.

August 08, 2023

I like working with Mark very attentive goes above and beyond for his customers my car always ready when ever promised More

by rosedili62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that Mark provided you with such attentive service at Herb Chambers Lexus of Sharon. Thanks for the positive feedback and we look forward to assisting you again in the future!

August 07, 2023

When I brought my car for service 1,500 miles ago and was told I needed new front brakes why was I not told then I needed new rear brakes. More

by hgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Callahan
Aug 16, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Hgoodman- I would be happy to look into your concern. Please contact me directly. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

August 07, 2023

Monica and Jazz provided excellent service. Both were professional, pleasant and welcoming. Thank you for treating me with respect. More

by alcove_varsity_0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that Monica and Jazz provided you with excellent service at Herb Chambers Lexus of Sharon. We always strive for professionalism and respect, so it's great to see this reflected in your experience. Thanks for the feedback!

August 07, 2023

Monica was extremely helpful with getting my service done. She also assisted me in getting an oil change at the same time the vehicle was in for other services. She was also contacted me as soon as my c More

by Bdunbar2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for stopping by to support Monica and our Herb Chambers Lexus of Sharon team with this feedback!

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