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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,785 Reviews

2,785 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 18, 2023

Ronnie and Mark have always been helpful and professional. I feel they are honest and trust their suggestions More

by Jem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that our team at Herb Chambers Lexus of Sharon has been able to provide you with the helpful and professional service we strive for. Thank you for trusting us, your feedback is greatly appreciated!

September 18, 2023

Mark always takes care of me when I’m getting service done on my car. He always tries to get me good deals on whatever I need. So happy he’s my service advisor! I love going to the dealership! More

by greekdespina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that Mark has been able to assist you effectively during your visits at Herb Chambers Lexus of Sharon. It's wonderful to hear how much you enjoy coming into our dealership! Thanks for the positive feedback and we look forward to seeing you next time.

September 16, 2023

Good service. 90 minute wait time. I went upstairs and wait st the lounge and browse new car in the showroom. More

by Singhjimbo401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you enjoyed our service and showroom at Herb Chambers Lexus of Sharon. We appreciate your patience during the wait time, and we hope to see you again down the road.

September 15, 2023

I have been going to Herb Chambers Lexus for many years. I have always been treated well and received great service More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Herb Chambers Lexus of Sharon responded

Susan, we're so pleased to know you've had consistently great experiences at Herb Chambers Lexus of Sharon. Thanks for your loyalty and this wonderful review!

September 15, 2023

Valet pick up and delivery are fantastic! Service people extremely helpful. Only negative is that whenever I have service done my "auto" headlights feature is always off when my car is return More

by deniseor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Deniseor - Thank you for the 5 star rating. Please contact us at your convenience to go over the auto headlight feature on your vehicle. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

Sep 20, 2023 -

deniseor responded

I've already fixed the auto adjust. I just don't see any reason for them to have to touch it at all when I have service work done.

September 15, 2023

Ryan was very professional and made me feel very good that my car was well taken care of. He gave me details of what was checked and that all checked out as it should. More

by john.repoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 15, 2023 -

Herb Chambers Lexus of Sharon responded

John, we're delighted to know that Ryan provided you with excellent service at Herb Chambers Lexus of Sharon. We always aim for our customers' peace of mind when it comes to their vehicles. Thanks for the review!

September 13, 2023

Amazing work and great job, always appreciated all the work they did on my car More

by phil123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Herb Chambers Lexus of Sharon responded

Phil, thank you for sharing a great review! We appreciate your business and we hope to see you again at Herb Chambers Lexus of Sharon. Drive safely!

September 13, 2023

Appointment was easily made on the website and convenient dates were available (I needed one last minute). Service advisor clearly answered all my questions. I was very satisfied. More

by Linnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 13, 2023 -

Herb Chambers Lexus of Sharon responded

Linnie, we're glad to know you found our booking process convenient and that all your questions were answered at Herb Chambers Lexus of Sharon. Thanks for the positive feedback!

September 13, 2023

Pick up and delivery were on time with personal attention. Maintenance was preformed in a timely manner and auto is running well. Easy to deal with due to pleasant staff and drivers. More

by hannbetty639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 13, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that our team at Herb Chambers Lexus of Sharon provided you with timely and attentive service. Thanks for sharing your positive experience!

September 13, 2023

Excellent costumer service knowledgeable mechanics honest and trustworthy, clean environment, friendly and courteous staff, large and clean showroom More

by Bongherv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had a positive experience at Herb Chambers Lexus of Sharon. We take pride in our knowledgeable team and clean environment. Thanks for the review!

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