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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,785 Reviews

2,785 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 12, 2023

Excellent service. Knowledgeable staff. Prompt service. Pleasant surroundings. But most of all everyone was considerate, helpful and got me in and out as quickly as pos More

by Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Sep 13, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you found our service excellent and the staff knowledgeable at Herb Chambers Lexus of Sharon. We always aim for efficiency while maintaining a pleasant environment, so it's great to see we hit the mark! Thanks for sharing your experience with us.

September 12, 2023

Randy is always clear, professional and explains repairs very well. You never feel As though you come in for a small repair and leave with a huge unforeseen repair bill More

by Barry.Rubenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente, Ryan Valadao
Sep 12, 2023 -

Herb Chambers Lexus of Sharon responded

Barry, we're thrilled to know Randy at Herb Chambers Lexus of Sharon has been providing straightforward and professional service! It's important to us that you feel confident in the repairs being done. Thanks for your feedback!

September 12, 2023

Service Advisor Ryan Valadao was excellent. He was very professional and easy to communicate with. He explained the service that was done to my car in a very clear and concise manner. He alwa More

by Michael Tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 13, 2023 -

Herb Chambers Lexus of Sharon responded

Michael, we're glad to know that Ryan has provided excellent service and made your experience with Herb Chambers Lexus of Sharon a pleasant one. Thanks for the positive feedback!

September 11, 2023

I get excellent service. . Matthew took the time to answer my questions. I enjoyed my cappachino. She always make you feel special. Kudos. More

by Judego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coffee attendent
Sep 12, 2023 -

Herb Chambers Lexus of Sharon responded

Judego, we're delighted to know that Matthew and the team at Herb Chambers Lexus of Sharon were able to provide you with excellent service. We hope your cappuccino was as enjoyable as your visit!

September 11, 2023

Great service. Easy as pie. Service representative was a pure professional. Credit to the establishment. More

by harleylex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Sep 11, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you had a great experience with our service representative at Herb Chambers Lexus of Sharon. Thank you for your kind words and we look forward to serving you again in the future!

September 11, 2023

I have always had consistently great service at Herb Chambers of Sharon. Mark and the service team are great. More

by Ed G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Herb Chambers Lexus of Sharon responded

Ed, we're delighted to know that you've consistently received great service from Mark and the team at Herb Chambers Lexus of Sharon. Thanks for sharing your experience!

September 09, 2023

When I arrived I felt welcomed and the whole experience was pleasant, would go back. Service advisor was very helpful as well. More

by Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you felt welcomed and had a pleasant experience at Herb Chambers Lexus of Sharon. Our team is always here to help, so don't hesitate to come back if you need anything else!

September 09, 2023

Always Courteous and efficient. I have been with Lexus over 10 years, 3rd car and wont go anywhere else. Great service!!!! More

by kimberlybrown1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente, Jackson Callahan
Sep 11, 2023 -

Herb Chambers Lexus of Sharon responded

Kimberly, we're so glad to have you as a long-term customer at Herb Chambers Lexus of Sharon! Your loyalty and kind words mean the world to us. Here's to many more years together!

September 09, 2023

I have been taking my vehicles to Herb Chambers lexus for many years. The technicians are very knowledgeable & always inform me of any repairs needed. They also assign an advisor to their customers. My advi More

by duck1195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you've had a positive experience with our team at Herb Chambers Lexus of Sharon over the years! It's great that Mark has been able to assist and provide consistent service. We appreciate your feedback, thank you for choosing us!

September 08, 2023

i was taken on time and people were very professional. I did ask for one thing that wasn't done and I have no idea why. More

by LindaWP10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I din't know her name
Sep 20, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Linda - Thank you for the 5-star review. Please contact me to discuss what one thing was missing. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

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