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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,748 Reviews
Call Service Center (508) 668-5600

2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center

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August 23, 2023

A m a z i n g V e r y g o o d service More

by luiscvillar0886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave Herb Chambers Lexus of Sharon a 5-star review, Luis!

August 23, 2023

THIS is THE service department that other dealerships need to emulate. Every detail is handled. Smooth sailing through it all. Scheduling, check in, loaner, communication and pick up. Very happy cust More

by Jody H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Herb Chambers Lexus of Sharon responded

Jody, we're delighted to know that you had a smooth experience with our service department at Herb Chambers Lexus of Sharon. We'll pass your special thanks on to Mark!

August 23, 2023

Overall great experience. Communication regarding work to be done is thorough, accurate and timely. Wait time is pleasant. Love the waiting lounge! More

by nbernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a great experience and enjoyed our waiting lounge at Herb Chambers Lexus of Sharon. We strive for thorough, accurate communication about your vehicle's needs. Thanks for the review!

August 22, 2023

Very professional courteous and concerned about what's going on with your vehicle excellent service always More

by Anthony Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Herb Chambers Lexus of Sharon responded

Anthony, we're delighted to know you had such a positive experience at Herb Chambers Lexus of Sharon! Our team always strives for top-notch service and it's great to see that reflected in your visit. Safe travels!

August 22, 2023

Mark has always been top notch. I counts ask for better service, kindness and knowledge More

by jonnysha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you so much for sharing your kind regards for Mark! We are lucky to have him on the Herb Chambers Lexus of Sharon team, and we'll be sure to pass your five-star review along. See you next time, Jonnysha!

August 22, 2023

I have been a customer for years, purchasing all my cars here. Great customer service and my advisor Mark F, is excellent. Would highly recommend !! More

by Lo-mik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you've been with us for years and have had great experiences at Herb Chambers Lexus of Sharon. Your recommendation means a lot, and we'll make sure Mark hears about your kind words!

August 22, 2023

This dealership provides great sales and service. I recommend this dealership for sales and service. More

by pkapadia814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you've had a stellar experience with our sales and service at Herb Chambers Lexus of Sharon. Thanks for recommending us!

August 22, 2023

Please with the service and personnel. Pleasant and courteous from start to finish always explain work to be done. More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Herb Chambers Lexus of Sharon responded

Kathleen, we're delighted to know you had a pleasant experience with our team at Herb Chambers Lexus of Sharon. We always aim for transparency and courteous service. Thanks for your review!

August 22, 2023

They are honest and reliable. Never have to wait more than a few days to get service. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Herb Chambers Lexus of Sharon responded

Gina, your review means a lot to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your support. Drive safely!

August 21, 2023

Beautiful dealership! Jackson was terrific! We had a great experience and will definitely be back soon! More

by RG00714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn was wonderful!, Jackson Callahan
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Aug 22, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you had a great experience with Jackson at Herb Chambers Lexus of Sharon! We appreciate your kind words and look forward to seeing you again soon. Safe travels!

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