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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,692 Reviews

2,692 Reviews of Herb Chambers Lexus of Sharon - Service Center

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June 16, 2023

Great service provided and friendly staff. Very responsive to the customers appointments requested. Would highly recommend this dealership More

by bljsbak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to hear that you had a great experience with our service and staff! Thank you for recommending Herb Chambers Lexus of Sharon. We appreciate your feedback and hope to see you again in the future. Have a fantastic day!

June 15, 2023

Very professional and pleasant customer service. I always prefer to visit Sharon Lexus location over other locations. More

by P.deandrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jun 15, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for stopping by to review Herb Chambers Lexus of Sharon!

June 14, 2023

Mark Forcucci has been our service advisor for the past 20 years. He is always helpful, sincere, professional and goes the extra mile for his clients. He has our complete confidence. Jim Ronesi More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2023 -

Herb Chambers Lexus of Sharon responded

Jim, we truly appreciate you taking the time to share your experience with Mark here at Herb Chambers Lexus of Sharon. It means a lot to us that he has earned your complete confidence over the past 20 years. We're grateful for your support and look forward to continuing to provide you with exceptional service in the future.

June 14, 2023

The service advocate Ronnie at Lexus Sharon us awesome, kind and always so helpful even when I have stupid questions about my directional lights. I have never been disappointed going here More

by rth38xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! Hearing that Ronnie delivered such a successful service experience made our day. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!

June 13, 2023

Great experience from sales to service. They were very transparent and up front in all facets of the experience. Anil Bezewada in Sales and Matt Kline in service are both top notch gentleme More

by Paul C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Swanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Ko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Bezawada
Jun 14, 2023 -

Herb Chambers Lexus of Sharon responded

Paul, thank you so much for stopping by to review Anil, Matt, and the team at Herb Chambers Lexus of Sharon! We look forward to assisting you again down the road!

June 13, 2023

It's been a total of 13 yrs with Herb Chambers and my car. Thanks to my Service Advisor Mark F. guidance. I'm going to reach 200k miles soon. Thank you Mark F and the entire Service Team for making my More

by Flower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for your many years of loyal support! We're ecstatic to hear that Mark and our service team have been able to keep your car running smoothly for 200k miles. It's our pleasure to make your visits seamless, and we look forward to seeing you again next time!

June 13, 2023

Great service great customer service and great repair service and while all this was happening, they gave me a free loaner More

by Erachins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Mark Frazoco
Jun 14, 2023 -

Herb Chambers Lexus of Sharon responded

We are pleased to hear you had a great service experience at Herb Chambers Lexus of Sharon! Thank you for having confidence in us!

June 12, 2023

Regular scheduled service was the reason I visited the dealership. All went well and the service was completed in a timely manner. More

by Rob-NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

Rob, thank you for sharing your recent service experience with us at Herb Chambers Lexus of Sharon. We are happy to hear that your scheduled maintenance visit went well and was completed in a timely manner. We look forward to seeing you again next time!

June 12, 2023

I was very impressive in the professionalism of Mark and helping deal with the problem. More

by isabel
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

We are glad to hear that Mark resolved all of your concerns. He will appreciate your kudos! Thank you for choosing Herb Chambers Lexus of Sharon, Isabel.

June 12, 2023

Service Manager Mark Forcucci is an outstanding Representative and a credit and asset to Lexus of Sharon More

by jmpdirect1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Mark demonstrated our commitment to outstanding customer service at Herb Chambers Lexus of Sharon! Thanks for sharing your feedback with us, we hope to see you soon!

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