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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,748 Reviews
Call Service Center (508) 668-5600

2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center

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June 13, 2023

Great experience from sales to service. They were very transparent and up front in all facets of the experience. Anil Bezewada in Sales and Matt Kline in service are both top notch gentleme More

by Paul C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Swanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Ko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Bezawada
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Jun 14, 2023 -

Herb Chambers Lexus of Sharon responded

Paul, thank you so much for stopping by to review Anil, Matt, and the team at Herb Chambers Lexus of Sharon! We look forward to assisting you again down the road!

June 13, 2023

Great service great customer service and great repair service and while all this was happening, they gave me a free loaner More

by Erachins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Mark Frazoco
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Jun 14, 2023 -

Herb Chambers Lexus of Sharon responded

We are pleased to hear you had a great service experience at Herb Chambers Lexus of Sharon! Thank you for having confidence in us!

June 13, 2023

It's been a total of 13 yrs with Herb Chambers and my car. Thanks to my Service Advisor Mark F. guidance. I'm going to reach 200k miles soon. Thank you Mark F and the entire Service Team for making my More

by Flower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for your many years of loyal support! We're ecstatic to hear that Mark and our service team have been able to keep your car running smoothly for 200k miles. It's our pleasure to make your visits seamless, and we look forward to seeing you again next time!

June 12, 2023

I was very impressive in the professionalism of Mark and helping deal with the problem. More

by isabel
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

We are glad to hear that Mark resolved all of your concerns. He will appreciate your kudos! Thank you for choosing Herb Chambers Lexus of Sharon, Isabel.

June 12, 2023

Service Manager Mark Forcucci is an outstanding Representative and a credit and asset to Lexus of Sharon More

by jmpdirect1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Mark demonstrated our commitment to outstanding customer service at Herb Chambers Lexus of Sharon! Thanks for sharing your feedback with us, we hope to see you soon!

June 12, 2023

Regular scheduled service was the reason I visited the dealership. All went well and the service was completed in a timely manner. More

by Rob-NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

Rob, thank you for sharing your recent service experience with us at Herb Chambers Lexus of Sharon. We are happy to hear that your scheduled maintenance visit went well and was completed in a timely manner. We look forward to seeing you again next time!

June 12, 2023

Timely service as promised , tech also picked up I was over due for a sticker More

by Brendan.j.queally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

Brendan, thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Sharon. Safe travels!

June 10, 2023

Always a great service experience at Herb Chambers - Sharon. They are very professional and dependable. More

by cklpell
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

We're thrilled to read your kind words about our team at Herb Chambers Lexus of Sharon! Providing professional and dependable service is always our goal, so we're glad we could deliver that for you. Thank you for taking the time to share your experience!

June 09, 2023

Great interaction with service department and Ronni has the best interest of the customer in mind More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Herb Chambers Lexus of Sharon responded

Joseph, we are thrilled that you had a five-star experience with Ronnie and the Herb Chambers Lexus of Sharon team! Thank you so much for sharing with us!

June 09, 2023

Ryan in the service department is outstanding. He is friendly and very helpful whenever I get the car serviced. More

by PRMartin101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Jun 09, 2023 -

Herb Chambers Lexus of Sharon responded

We are thrilled to hear that Ryan provided such excellent service during your visit! It's great to know that he was friendly and helpful in assisting you. Thank you for rating us five stars, we appreciate your business at Herb Chambers Lexus of Sharon.

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