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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
870 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 870 reviews

May 23, 2025

Always able to get appt quickly, service department always professional and listen to customer. They work to have your car ready if you have time constraints. More

by Agbellew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirill in Service
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May 23, 2025 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with Herb Chambers MINI of Boston! We're delighted to hear that our service department consistently meets your needs and respects your schedule. We appreciate the feedback and look forward to serving you again!

May 16, 2025

Work done as requested, on time (I waited) and with a smile. Appreciated the car wash, too. More

by Sgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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May 19, 2025 -

Herb Chambers MINI of Boston responded

Your feedback made our day! Thanks for the five-star review! - Herb Chambers MINI of Boston

May 15, 2025

The mechanics and service reps at Mini - always do a great job solving any problem I bring to them and they do such a great job of explaining and answering my questions. Very above board. Everyone I hav More

by HopeG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston has been taking great care of you and your car! Thank you for recognizing their efforts in solving problems and providing clear explanations. We appreciate your support! Safe travels!

May 03, 2025

Modern showroom, good inventory high volume dealers situated in the Allston neighborhood of Boston. Location is convenient but often the roads around there are congested. Staff are knowledgeable, profe More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra Owens
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May 05, 2025 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with Herb Chambers MINI of Boston! We're glad to hear that our knowledgeable and professional staff made a positive impression. We appreciate your feedback about the location, and we're here if you need anything else!

April 28, 2025

Always friendly efficient and up front about extent and cost of repair . Car is always cleaned and vacuumed after every visit More

by mtbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Apr 28, 2025 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers MINI of Boston consistently provides friendly and efficient service. We appreciate your trust in us, and we're glad you're satisfied with the care we provide for your vehicle!

April 26, 2025

My tire blew I got a next day appointment Everything was inspected and fixed The staff were very nice and professional My car was cleaned when I got it. More

by ANDREAKREITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Herb Chambers MINI of Boston responded

Hi Andrea! We're delighted to hear that our team at Herb Chambers MINI of Boston was able to assist you promptly and professionally. It's great knowing your car was well taken care of, including a clean-up! Thank you for sharing your experience with us.

April 24, 2025

I felt like I was treated fairly and honestly by Dan my service provider happy with service More

by Barry.mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 24, 2025 -

Herb Chambers MINI of Boston responded

Barry, Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers MINI of Boston

April 19, 2025

Rodrico was great salesman. Everything was coordinated well.We’d recommend to anyone looking for a Mini More

by skarp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrico & Zain
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Apr 21, 2025 -

Herb Chambers MINI of Boston responded

Thank you for recommending Herb Chambers MINI of Boston! We're delighted to hear that Rodrico provided such a positive experience. Enjoy your new MINI, and feel free to reach out if there's anything else we can do for you! Safe travels!

April 16, 2025

I have bought multiple Mini's from HC and this was the smoothest to date including all the people I dealt with. More

by nnhnnh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that your recent experience at Herb Chambers MINI of Boston was the smoothest yet! Our team is dedicated to providing seamless service, and we appreciate your continued trust in us. Enjoy your new Mini!

April 04, 2025

From start to finish it was a nice experience at the dealership, especially interacting with Marc R. More

by Ken Pasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Reyhanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Herb Chambers MINI of Boston responded

Ken, Your five-star support means the world to us! See you again soon! - Herb Chambers MINI of Boston

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