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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
866 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 866 reviews

April 28, 2025

Always friendly efficient and up front about extent and cost of repair . Car is always cleaned and vacuumed after every visit More

by mtbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Apr 28, 2025 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers MINI of Boston consistently provides friendly and efficient service. We appreciate your trust in us, and we're glad you're satisfied with the care we provide for your vehicle!

April 26, 2025

My tire blew I got a next day appointment Everything was inspected and fixed The staff were very nice and professional My car was cleaned when I got it. More

by ANDREAKREITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Herb Chambers MINI of Boston responded

Hi Andrea! We're delighted to hear that our team at Herb Chambers MINI of Boston was able to assist you promptly and professionally. It's great knowing your car was well taken care of, including a clean-up! Thank you for sharing your experience with us.

April 24, 2025

I felt like I was treated fairly and honestly by Dan my service provider happy with service More

by Barry.mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 24, 2025 -

Herb Chambers MINI of Boston responded

Barry, Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers MINI of Boston

April 19, 2025

Rodrico was great salesman. Everything was coordinated well.We’d recommend to anyone looking for a Mini More

by skarp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrico & Zain
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Apr 21, 2025 -

Herb Chambers MINI of Boston responded

Thank you for recommending Herb Chambers MINI of Boston! We're delighted to hear that Rodrico provided such a positive experience. Enjoy your new MINI, and feel free to reach out if there's anything else we can do for you! Safe travels!

April 16, 2025

I have bought multiple Mini's from HC and this was the smoothest to date including all the people I dealt with. More

by nnhnnh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that your recent experience at Herb Chambers MINI of Boston was the smoothest yet! Our team is dedicated to providing seamless service, and we appreciate your continued trust in us. Enjoy your new Mini!

April 04, 2025

From start to finish it was a nice experience at the dealership, especially interacting with Marc R. More

by Ken Pasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Reyhanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Herb Chambers MINI of Boston responded

Ken, Your five-star support means the world to us! See you again soon! - Herb Chambers MINI of Boston

April 02, 2025

MINI #6 from Herb Chambers. Great sales team - always friendly and helpful. Looking forward to spring road trips in the new car. More

by swgoddess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that you're enjoying your sixth MINI from Herb Chambers MINI of Boston! Our sales team appreciates the kind words and is always here to help. Enjoy those spring road trips in style!

April 02, 2025

Service department is fantastic. Mark takes great care of you and does an excellent job keeping you up to date on what is going on. More

by swgoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark and our service department at Herb Chambers MINI of Boston provided you with excellent care. Thank you for sharing your experience, and we're here whenever you need us!

March 30, 2025

Customer service was excellent. Mark maintained his cool on what turned out to be a nightmare of a day - recalls in addition to the usual traffic. More

by patriciagold27
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Herb Chambers MINI of Boston responded

Patricia, we're glad to hear that Mark handled everything smoothly for you at Herb Chambers MINI of Boston. Thanks for sharing your experience with us!

March 27, 2025

I love the customer service provided by all the staff at Herb Chambers. Thank you. More

by fscottpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Herb Chambers MINI of Boston responded

Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers MINI of Boston

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