Herb Chambers MINI of Boston

My experiences have always been positive. The technicians and theirs teams are professional, knowledgeable, polite and helpful. They take the time to explain things so no surprises! The technicians and theirs teams are professional, knowledgeable, polite and helpful. They take the time to explain things so no surprises! More

Matt at Mini of Boston is amazing. I wrecked my one of my keys by trying to change the battery…felt like an idiot. Matt was kind, professional and had a new key on its way to me within I wrecked my one of my keys by trying to change the battery…felt like an idiot. Matt was kind, professional and had a new key on its way to me within 48hours! Thank you. More

They are always courteous and appreciative of my time. Although repairs and maintenance here are a bit expensive, I leave with confidence that my car has been serviced by people who know what they're doin Although repairs and maintenance here are a bit expensive, I leave with confidence that my car has been serviced by people who know what they're doing and are honest with me about how I should proceed. More

Great and fast service! Sam was amazing. Definitely will come back to service my mini. Sam was amazing. Definitely will come back to service my mini. More

Getting a car serviced is often unplanned and inconvenient. I continue to have my car serviced at Herb Chambers because Mark Ravin always goes the extra mile. He does everything possible to mak inconvenient. I continue to have my car serviced at Herb Chambers because Mark Ravin always goes the extra mile. He does everything possible to make the service visit fit my schedule and keeps me informed throughout the day while work is being done. He's the main reason I continue to purchase vehicles and have them serviced at Herb Chambers. More

Hours and location were convenient. Prices appear to be the same as other dealers. Unfortunately, a very low price was offered for trade in, so no deal there. Prices appear to be the same as other dealers. Unfortunately, a very low price was offered for trade in, so no deal there. More

Mark in service was great, very fair, diagnosed and explained the issue. I ended up going elsewhere for a very pricey clutch replacement, but he had my minor tire issue fixed inexpensively and the car explained the issue. I ended up going elsewhere for a very pricey clutch replacement, but he had my minor tire issue fixed inexpensively and the car was returned washed and sparkling! More

They use the bait and switch method to get you in the door. Then they take forever with paperwork and registering your car. Use south shore mini instead! door. Then they take forever with paperwork and registering your car. Use south shore mini instead! More

For the past few months, David has been tremendous helping out myself and my mother and father as we just purchased 2024 mini Cooper sport four-door hardtop! He is such an amazing person, so honest, s helping out myself and my mother and father as we just purchased 2024 mini Cooper sport four-door hardtop! He is such an amazing person, so honest, so professional, really kind and very pleasant to talk to. not pushy at all and just wants people to be comfortable and happy with the purchase that they’re making. Thank you so much my friend. More

Friendly and efficient customer service. Quick and full support for needed repairs. Care was ready at the time promised. Quick and full support for needed repairs. Care was ready at the time promised. More