Herb Chambers MINI of Boston

Excellent service! !! I have been a customer for over 20 years and have never been disappointed. !! I have been a customer for over 20 years and have never been disappointed. More

Amazing service. This is a friendly, knowledgeable, helpful team who takes the time to listen. This is a friendly, knowledgeable, helpful team who takes the time to listen. More

I've only had good outcomes at Herb Chamber's Mini and I think it is entirely due to Mark Ravin in the service department of Mini. I don't know what I would do if Mark wasn't there. Give the man a pay rai think it is entirely due to Mark Ravin in the service department of Mini. I don't know what I would do if Mark wasn't there. Give the man a pay raise. He is knowledgeable, efficient, kind and extremely fair. He always tells you like it is and trys to help in any way possible to get you back on the road with out ruining your pocketbook. Great work Mark! More

Mark was absolutely the best. Despite my car being old and having way too many issues he was very clear on what was important to fix for safety reasons. I was expecting a several Despite my car being old and having way too many issues he was very clear on what was important to fix for safety reasons. I was expecting a several thousand dollar bill but in the end it was a few hundred bucks and the car works perfect. Very different experience from other dealerships that seem to force the most insignificant “repairs” on the customer. I also appreciated the video of the service inspection provided that gave me a good idea of what was going on. More

The service area is clean and well sorted out. My Service Advisor, Theo Turney, was ready and waiting for me when I arrived at the appointed time for my easy online scheduled appointment. He noted My Service Advisor, Theo Turney, was ready and waiting for me when I arrived at the appointed time for my easy online scheduled appointment. He noted my service special coupons, told me it would take about an hour and a half and directed me to either the BMW customer lounge or to a more private MINI customer lounge. I chose the latter and it was comfortable, uncrowded with easy access wifi. My MINI was ready for me in almost precisely one hour and a half. Checkout was quick, email follow up with receipt and detailed vehicle status report arrived quickly thereafter. A great experience in every way and from beginning to end. My advice to fellow MINI drivers: Go to Herb Chambers and ask for Theo! More

BMW and Mini share this compact location but I have had great sales and services experiences over the last 5 years! great sales and services experiences over the last 5 years! More

Service advisor was friendly and knowledgeable. Car was ready when promised. I would recommend dealer. Car was ready when promised. I would recommend dealer. More

Excellent service every time, flexibility of arrival time much appreciated, and it has been a pleasure to work with Mark Ravin since 2002 --he's the best. much appreciated, and it has been a pleasure to work with Mark Ravin since 2002 --he's the best. More

The service department at this Mini dealer is simply the best. Timely service - easy to book, flexible as to arrival times and amazingly quick turn-around time. Very customer oriented - including extras lik best. Timely service - easy to book, flexible as to arrival times and amazingly quick turn-around time. Very customer oriented - including extras like adjustments to a third-party iPhone holder that needed adjustment. Pricing seems fair and open to negotiation (e.g., to meet the price of a non-Mini shop). More

It’s not just the dealership but the service is top notch. I cannot thank all the crew enough for their care and customer service! notch. I cannot thank all the crew enough for their care and customer service! More