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Herb Chambers MINI of Boston
Boston, MA
873 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 873 reviews
August 07, 2021
Mark was incredible He did same-day service was highly responsive and extraordinarily professional and nice. He was thoughtful and made an otherwise bad day good. responsive and extraordinarily professional and nice. He was thoughtful and made an otherwise bad day good. More
by Dfubini
Employees Worked With
August 05, 2021
Amazing customer service at the mini service desk, especially Mark Ravin especially Mark Ravin More
by gbitsikas
Employees Worked With
August 04, 2021
excellent service; friendly, customer-focused, efficient, really a model of how to make the customer feel welcome and wee cared for. I love my Mini, in no small part because I can trust this deal efficient, really a model of how to make the customer feel welcome and wee cared for. I love my Mini, in no small part because I can trust this dealership to help me care for the car- More
by ssheffler
July 30, 2021
Always a great experience with Marc and Matt at Herb Chambers Mini Service. They always treat you like an old friend and are incredibly helpful. Chambers Mini Service. They always treat you like an old friend and are incredibly helpful. More
by Mini Owner from Cambridge
July 29, 2021
THE Herb Chamber Mini of Boston - is outstanding! It is a wonderful team of people who doing their job with passion, care, listening and on time! Mark, MINI advisor is OUTSTANDING!!!!!!! Thank you so much! wonderful team of people who doing their job with passion, care, listening and on time! Mark, MINI advisor is OUTSTANDING!!!!!!! Thank you so much! More
by mlks
Employees Worked With
July 29, 2021
These folks take excellent care of our 2013 Mini Cooper Hardtop S. Mark, the service advisor, in particular is amazingly attentive and helpful. I trust that I will get the info I need with real and hone Hardtop S. Mark, the service advisor, in particular is amazingly attentive and helpful. I trust that I will get the info I need with real and honest options on the work that may be required. More
by Doug
Employees Worked With
July 28, 2021
The guys at Mini are incredible! They are super knowledgeable, efficient, and always wonderful to work with. They take of everything!! I couldn’t be happier. knowledgeable, efficient, and always wonderful to work with. They take of everything!! I couldn’t be happier. More
by janet
July 26, 2021
I’ve been a customer of Herb Chambers since 2011. They’re always super friendly and helpful. Their dealership is nice and clean, and I know I can always work in their business center if I have to wait for my always super friendly and helpful. Their dealership is nice and clean, and I know I can always work in their business center if I have to wait for my car. Highly recommended. More
by pixelgem
Employees Worked With
July 23, 2021
Excellent service advisors (Mark is awesome!) that are always friendly. Good experience and communication. Expectations on expected service time are always set. Nice that they provide local ride opt always friendly. Good experience and communication. Expectations on expected service time are always set. Nice that they provide local ride options for people dropping off their car. More
by JasonJ
Employees Worked With
July 21, 2021
Excellent service and attention. Sarah was great, the finance paperwork went smoothly. There was not much room for negotiation but the deal was still good. finance paperwork went smoothly. There was not much room for negotiation but the deal was still good. More
by Mariuvela82
Employees Worked With
Sarah Hunter
