Herb Chambers MINI of Boston

David Lopez was a pleasure to work with! The lease on our Mini was coming to an end and we decided that we'd like to buy it. We worked with David Lopez in sales and he was great. He's very kn The lease on our Mini was coming to an end and we decided that we'd like to buy it. We worked with David Lopez in sales and he was great. He's very knowledgeable and fair (and it's obvious that he really likes Minis!). I especially appreciated not feeling intimidated or pressured. I'd definitely recommend him and this dealership to others. More

Fabuloso! My experience at the dealership, and in particular my work with David on selecting a MINI, were rewarding and excellent. No hard sell or sexist conde My experience at the dealership, and in particular my work with David on selecting a MINI, were rewarding and excellent. No hard sell or sexist condescension, a distinct relief after recent experiences with other dealerships. David listened carefully and asked questions so we could figure out exactly what I wanted and could afford. He let me test drive two different Minis. I loved the peppiness and maneuverability of the car and how spacious the interior felt. He found me exactly what I wanted--a red classic Mini with black top customized with my favorite specific features. When I picked the car up, he spent an hour introducing me to the car and urged me to call him if I had questions. Best experience I've ever had acquiring a new car. I'm very pleased. My new MINI Cooper is sitting in my driveway now, looking magnificent and adorable, like a gorgeous cat. More

How can I resist a cute red MINI Cooper? When I walked in to try MINI Cooper, I was still debating as I was interested in BMW i3 originally. Norm took us out test driving and we were happy ho When I walked in to try MINI Cooper, I was still debating as I was interested in BMW i3 originally. Norm took us out test driving and we were happy how this little car with only 2 cylinders picked up on a steep hill on a winter day. With good information provided by Norm and additional persuasion from Sara, we were sold. We are both happy with this choice. More

A fine experience which confirmed my confidence. This is an excellent dealership that inspires trust and in most of my dealings in the past ten years has almost always sought to satisfy my needs and This is an excellent dealership that inspires trust and in most of my dealings in the past ten years has almost always sought to satisfy my needs and take my interests into account. Always efficient and pleasant. The representative I have worked with recently is first rate. I hope he will still be present when the lease on my new car expires, as I will return to him without hesitation. The first salesman I worked with briefly two years or so ago at the dealership inspired the same confidence in me, but one in between did not. Overall the dealership is excellent and Norm Cohen is as supportive and forthcoming as the very best. Also, I found the Mini branch here better than the Honda one at the same dealership, which I visited briefly and found to be more hard-sell. More

GLADYS was retired David and Katie; I can not say enough. Great people. Mr Chambers "you did done good having them on your staff" The 2015 Countryman is a step up from David and Katie; I can not say enough. Great people. Mr Chambers "you did done good having them on your staff" The 2015 Countryman is a step up from GLADYS ( a 2009 cooper). The turn around time was excellent , the introduction to my new car was great. However one thing: how about decaf coffee for the coffee house.? Pam Best More

Excellent customer service We had a great experience with David. He was most helpful, informative and fantastic in working with us around our possibilities. Absolutely ask for h We had a great experience with David. He was most helpful, informative and fantastic in working with us around our possibilities. Absolutely ask for him. More

Great Experience! I originally bought a MINI at this dealership in 2013 and I returned to possibly upgrade to the new MINI Hardtop 4 Door. The design has changed drama I originally bought a MINI at this dealership in 2013 and I returned to possibly upgrade to the new MINI Hardtop 4 Door. The design has changed dramatically since 2013! David is really friendly and easy to work with...I didn't feel any pressure. If David is able to give me Kelly Blue Book value for my trade in, I will definitely purchase a new MINI from MINI of Boston! I hope to hear back from him soon.... More

Great Buying Experience! I highly recommend David Lopez! I met with him at first undecided about the Mini that I wanted, and he patiently and knowledgably guided me to the Mi I highly recommend David Lopez! I met with him at first undecided about the Mini that I wanted, and he patiently and knowledgably guided me to the Mini of my dreams! He clearly loves Mini's and was able to recommend several fun add-ons to customize my car. Throughout the process, he was very responsive and made the car buying process as simple as possible. I am totally delighted with my new Mini Cooper Roadster and look forward to dealing with the folks at Herb CHambers Mini / BMW in the future More

Excellent Service-Surpassed Expectations! Mark Ravin in service is outstanding! I have never dealt with a more competant, professional, service writer. He offers a high level of customer servi Mark Ravin in service is outstanding! I have never dealt with a more competant, professional, service writer. He offers a high level of customer service and seems to genuinely love his job and mini coopers. I have bought and sold hundreds of vehicles in my professional career and I choose to drive over an hour to have my mini serviced by Mark and his team. The online booking tool for appointments is very easy to use. The waiting area is comfortable with plenty of seating, WIFI, and complimentary beverages. The service door is difficult to find your first time to the dealership. The dealership is in a heavily congested area but the service staff seems to have a system that works. More

Easy as 1-2-3 We went in to the dealership and Norm was very helpful in helping decide the best route to take with our trade and exploring finance or lease. Even t We went in to the dealership and Norm was very helpful in helping decide the best route to take with our trade and exploring finance or lease. Even though we didnt make a decision the same day, Norm followed up with us and kept us informed on most current inventory. When he found the car we needed he called us and we came in and had test drive and received in-depth information on the operation of our new 2015 Mini Convertible S. Its been a week and we LOVE LOVE LOVE it! Thanks to Norm and (Nicole from Finance and Kate) Great Team @ MINI More