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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.9
881 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 881 reviews

April 04, 2024

Would recommend herb chambers anytime. Great service, no hard sell pressure. Moved through process easily. More

by Apisanorucbeck22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Herb Chambers MINI of Boston responded

We're glad to know you had a great experience at Herb Chambers MINI of Boston. Thanks for recommending us and sharing your feedback!

April 01, 2024

Techs are super knowledgeable as well as friendly,and professional- every tine. I have never had a bad experience. More

by Bbforster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
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Apr 01, 2024 -

Herb Chambers MINI of Boston responded

It's great to know that our techs at Herb Chambers MINI of Boston have consistently provided you with friendly and professional service. Thanks for the positive feedback and we'll see you next time!

March 30, 2024

It is always a pleasure to see Mark. Whenever I have my car serviced, his knowledge and professionalism are obvious; but he is also a really nice guy to talk with. More

by mikecopeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
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Apr 01, 2024 -

Herb Chambers MINI of Boston responded

Mike, we're glad to know that Mark's knowledge and professionalism shine through during your visits at Herb Chambers MINI of Boston. It's always a pleasure having you in for service, thanks for the review!

March 30, 2024

I have owned many cars over the years, and Herb Chambers MINI of Boston definitely has the best service experience of them all. Mark Ravin is so professional and it's a pleasure doing business with him. More

by maurolance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
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Apr 01, 2024 -

Herb Chambers MINI of Boston responded

Hi Mauro! We're delighted to know that you had a great experience with Mark and our team at Herb Chambers MINI of Boston. We appreciate your kind words!

March 30, 2024

Mark is an excellent and knowledgeable advisor. He is the main reason for my satisfaction with this dealer. More

by JasonJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
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Apr 01, 2024 -

Herb Chambers MINI of Boston responded

Jason, it's great to know that Mark provided you with such a satisfactory experience at Herb Chambers MINI of Boston. We appreciate your feedback and look forward to serving you again in the future!

March 30, 2024

I’ve been going to Herb Chambers for all my service for at least 12 years now maybe more. My last car was purchased from another dealer but I stayed with service at HC because they (and Mark Ravin in parti More

by Aglehmanesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
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Apr 01, 2024 -

Herb Chambers MINI of Boston responded

We're so glad to know you've trusted us with your service needs for over a decade at Herb Chambers MINI of Boston. It's wonderful to see that Mark Ravin and our team have consistently provided top-notch, trustworthy care. Thanks for sticking with us!

March 28, 2024

When your service person knows the car, is personable, professional and imparts clear information, wants to help you get the best deal, then you know this is real service. More

by Anberin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
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Mar 28, 2024 -

Herb Chambers MINI of Boston responded

Hi Anberin! We're delighted to know that you had a positive experience with our service team at Herb Chambers MINI of Boston. It's always our goal to provide top-notch assistance and clear communication. Thanks for the review!

March 27, 2024

Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More

by Roberson.brice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin, Matt Appleton, Kyle Curtis, Rodrigo Mereno, Theo Turney, Sam Dias
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Mar 27, 2024 -

Herb Chambers MINI of Boston responded

Roberson, we're so glad to know that Theo and our team at Herb Chambers Mini Boston were able to exceed your expectations with the oil change and hood release cable repair. Thanks for trusting us with your vehicle!

March 27, 2024

The entire service team was above and beyond. I did not catch all their names, but from start to finish they are an exceptional team! More

by mscarab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton, Rodrigo Mereno, Theo Turney, Sam Dias
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Mar 27, 2024 -

Herb Chambers MINI of Boston responded

We're so glad to know our service team at Herb Chambers MINI of Boston made a great impression on you! Thanks for the positive feedback, we appreciate it.

March 26, 2024

Another great experience servicing my Mini Countryman at Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. More

by egarciar
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin, Theo Turney
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Mar 26, 2024 -

Herb Chambers MINI of Boston responded

Hi E Garcia R! Thanks for the shout-out! We're glad to know that Theo and our team at Herb Chambers MINI of Boston continue to provide you with top-notch service. See you next time your Mini Countryman needs a check-up!

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