Herb Chambers MINI of Boston - Service Center

I’ve never had my car serviced here (I don’t even own a MINI) but they have the gall to add me to their mailing list every year or so, so I figure I’m entitled to say these spammers suck. MINI) but they have the gall to add me to their mailing list every year or so, so I figure I’m entitled to say these spammers suck. More

Sam did the very best he could to help me get the best service deal for my old and battered Mini. Highly recommend. service deal for my old and battered Mini. Highly recommend. More

The Herb Chambers dealership is very efficient and very effective. The staff is courteous and professional. effective. The staff is courteous and professional. More

Mark was an absolute pleasure. Enjoyed the complimentary inspection event (could have done with fewer email/text/voicemail/telephone reminders)). Crazy $700 price to replace a grou Enjoyed the complimentary inspection event (could have done with fewer email/text/voicemail/telephone reminders)). Crazy $700 price to replace a ground cable. For that I’ll get a local repair shop. No need for highly trained BMW/MINI mechanic to unbolt corroded cable and install a new one). I appreciated the advice with respect to timing of brake pad replacement. That I will be sure to have done at Herb Chambers MINI (and call Mark!). More

Excellent friendly service. My mini service rep, Theo, maintained the tradition of excellent very helpful service. As with other Herb Chambers service reps (like Mark) he was c My mini service rep, Theo, maintained the tradition of excellent very helpful service. As with other Herb Chambers service reps (like Mark) he was conscious of not over servicing the car, thus controlling the costs. Something I much appreciate given the age of both my Minis. More

I've always had a good experience here. The service advisors are knowledgable, helpful and friendly. The service advisors are knowledgable, helpful and friendly. More

My MINI advisor, named Mark, was friendly and also very helpful. It was truly a great experience overall! helpful. It was truly a great experience overall! More

Excellent service and polite interaction. Good communication and helpful .they know the car and worth the effort . Good communication and helpful .they know the car and worth the effort . More

Herb Chambers demonstrated remarkable accountability and honesty when a repair of my 12 year old Mini went south. I was very impressed and grateful. honesty when a repair of my 12 year old Mini went south. I was very impressed and grateful. More

You won't find a group of professionals any; any dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance; A text book of knowledge, experience, and strategic thinking, that all add up to solving whatever problems you're having with your Mini in a thorough, honest, and caring fashion that will leave you with a smile. No manager can do it all, they need to be working with a team; and let me tell you, the team that works with Matt Krappe is the best team out there in the car mechanic world. I know that's a big statement, but it's true; and they've proved it to me time and time again. Anyone you work with in Maintenance is great. For many years, I've been working with Mark Ravin and Matt Appleton. It doesn't get any better than these two guys. They know about every little problem that possibly could occur in your car; and the best way to go about fixing it; from the smallest jobs to the biggest ones. This when something goes on with your Mini, they're on it and know the best way to fix it. Mark and Matt never try and squeeze money out of you. They tell you what needs to be fixed; and what can wait. They're kind and courteous and always have a joke ready for you as well if you ask them for one. There you have it Thanks Matt Krappe, Mark Ravin, and Matt Appleton for all you do, Cliff More