Herb Chambers MINI of Boston - Service Center

Another great experience servicing my Mini Countryman at Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. More

The service was top notch! ! Mark and his crew really took good care of my mini..great customer service and explanation on what needed to be done..the real time updates helped a ! Mark and his crew really took good care of my mini..great customer service and explanation on what needed to be done..the real time updates helped as well. More

The service department is excellent. They’re always transparent and never pushy which I truly appreciate. They’re always transparent and never pushy which I truly appreciate. More

I have always had a good experience. The service people are very friendly, knowledgeable and helpful. And I like the video. The service people are very friendly, knowledgeable and helpful. And I like the video. More

Always satisfied with the service. Customer service is excellent! I also give Theo a 10/10 for being personable and professional. Customer service is excellent! I also give Theo a 10/10 for being personable and professional. More

Mark Ravin is a pleasure to work with and he makes sure that customer service is top notch that customer service is top notch More

First thing is they need a more efficient way to communicate. After the service, I paid the bill and was waiting for my car. It took 40 minutes for my car to come to me since the guy informed someon communicate. After the service, I paid the bill and was waiting for my car. It took 40 minutes for my car to come to me since the guy informed someone on walkie-talkie. Second thing I have replaced the front tires there and I don't think they have run enough tests. The TPM malfunction warning went on on my way home. Now I have to go back again to fix that. More

The staff at Herb Chambers does a fantastic job of welcoming us on entry both receiving the car and extending courtesy at the desk. Mark welcomed our requests and helped move the service through in ex welcoming us on entry both receiving the car and extending courtesy at the desk. Mark welcomed our requests and helped move the service through in expedited manner since we chose to wait for our vehicle. Nice touch to have a treat for our dog too. More

Always excellent service from the Mini Service team I appreciate your providing the current coupon. Thank you Sam and Mark! appreciate your providing the current coupon. Thank you Sam and Mark! More

Great service. Came in without appointment and they were able to resolve my issue quickly. Came in without appointment and they were able to resolve my issue quickly. More